Guest Service Agent

Majestic City Retreat Hotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Dubai seeks an experienced front desk professional to join their team. Candidates should possess strong communication skills, a guest-first mindset, and familiarity with Property Management Systems. Immediate availability is preferred for successful candidates, ideally with prior UAE hospitality experience.

Qualifications

• Prior experience in hotel front desk or guest relations.
• Fluent in English; other language skills are a plus.
• UAE hotel experience preferred.

Skills

Strong communication

Calm under pressure

Guest-first mindset

Tools

Property Management Systems (PMS)

Job description

Prior experience in hotel front desk or guest relations
Fluent in English; other language skills are a plus
Familiar with PMS (Property Management Systems)
Strong communication, calm under pressure, and guest-first mindset
UAE hotel experience preferred

Requirements:

Must be currently based in the UAE
Previous experience in the hospitality or F&B sector
Ready to join immediately or on short notice

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