Guest Service Agent

Yas Plaza Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking a Guest Service Agent to provide exceptional service and create memorable guest experiences. The ideal candidate must have a background in hospitality, strong communication skills, and the ability to multitask in a fast-paced environment. Candidates should be proactive, organized, and maintain high professionalism.

Qualifications

• Previous experience in the hospitality industry, preferably in guest services.
• Strong customer service skills and excellent verbal/written communication in English.
• Proficiency in additional languages is an advantage.

Responsibilities

• Manage guest requests and preferences efficiently.
• Create memorable experiences for guests and handle high-pressure situations.
• Stay updated with hospitality trends to provide the best service.

Skills

Customer Service

Communication

Multitasking

Organization

Team Player

Job description

Guest Service Agent Job Location Abu Dhabi UAE Job Details Previous experience in the hospitality industry preferably in a front desk or guest services role Strong customer service skills with a passion for creating memorable guest experiences Excellent verbal and written communication skills in English Proficiency in any additional language is a significant advantage Ability to manage guest requests and preferences efficiently calmly and courteously Highly organized with the ability to multitask and maintain high standards of professionalism and efficiency A team player with a positive attitude and a strong work ethic Ability to stay updated with the latest trends in the hospitality industry to ensure we provide the best service Must be proactive and able to handle highpressure situations with ease

Guest Service Agent • Abu Dhabi, United Arab Emirates