Guest Room Quality & Housekeeping Supervisor

Sheraton; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Sheraton Dubai seeks a Housekeeping Supervisor to inspect guest rooms, public areas, and pool after cleaning, ensuring quality standards. You’ll run room status reports, identify discrepancies, prioritize cleaning, and coordinate with Housekeeping, Engineering, Front Office, and Laundry.

Assist management in hiring, training, scheduling, evaluating, counseling, and coaching staff; follow safety policies and protect assets.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Inspect guest rooms, public areas, and pool after cleaning to ensure quality standards.
• Run room status reports and prioritize room cleaning; update departing room statuses.
• Coordinate with Housekeeping, Engineering, Front Office, and Laundry.
• Assist management with hiring, training, scheduling, evaluating, counseling, and coaching staff.
• Follow safety and security policies; protect assets and complete required safety trainings.
• Maintain professional appearance and communicate with guests in a courteous manner.

Skills

Leadership

Team coordination

Communication

Guest service

Education

High school diploma or GED

Job description

Sheraton Dubai seeks a Housekeeping Supervisor to inspect guest rooms, public areas, and pool after cleaning, ensuring quality standards. You’ll run room status reports, identify discrepancies, prioritize cleaning, and coordinate with Housekeeping, Engineering, Front Office, and Laundry.

Assist management in hiring, training, scheduling, evaluating, counseling, and coaching staff; follow safety policies and protect assets.