Housekeeping Operations Lead

St. Regis Hotels & Resorts; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai invites applications for a Housekeeping Supervisor role.

You will inspect guest rooms and public areas after cleaning to ensure quality standards, run room status reports, identify discrepancies, and coordinate with Housekeeping, Engineering, Front Office and Laundry to optimize operations. You will assist management with hiring, training, scheduling, and coaching staff while enforcing safety policies and maintaining professional conduct and guest

Qualifications

• Education: High school diploma or GED.
• 1 year of related work experience minimum.
• At least 1 year of supervisory experience.
• No license or certification required.

Responsibilities

• Inspect guest rooms, public areas, pool, etc. after cleaning to ensure quality standards.
• Run sold room reports, verify room status, identify discrepant rooms and prioritize cleaning.
• Coordinate with Housekeeping management to manage daily activities.
• Act as liaison to coordinate Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve issues with discrepant rooms with Front Desk; communicate changes in room assignments.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and motivating staff.
• Follow safety policies and complete required safety training and certifications.
• Communicate clearly with guests and colleagues; maintain professional appearance and confidentiality.

Skills

Communication skills

Customer service

Team leadership

Safety awareness

Education

High school diploma or GED

Tools

Point of sale systems

Job description

St. Regis Hotels & Resorts in Dubai invites applications for a Housekeeping Supervisor role.

You will inspect guest rooms and public areas after cleaning to ensure quality standards, run room status reports, identify discrepancies, and coordinate with Housekeeping, Engineering, Front Office and Laundry to optimize operations. You will assist management with hiring, training, scheduling, and coaching staff while enforcing safety policies and maintaining professional conduct and guest