Guest Room Attendant - House Keeping

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality company is seeking an Office Pantry Clerk to maintain a hygienic and efficient pantry environment. This role involves preparing snacks and beverages, managing pantry supplies, and ensuring a commitment to high standards of cleanliness and service. Ideal candidates will have previous hospitality experience and exceptional organizational skills.

Qualifications

• Previous experience in hospitality management or pantry operations (2–3 years preferred).
• Knowledge of food safety and hygiene standards.
• Ability to communicate clearly and effectively with staff and management.

Responsibilities

• Maintain cleanliness and organization of pantry areas.
• Prepare food and beverages for guests and staff.
• Oversee procurement and stock control of pantry supplies.

Skills

Attention to detail

Customer service skills

Organizational skills

Communication skills

Housekeeping expertise

Education

Secondary school or above

Tools

Microsoft Office

Inventory management software

Job description

General Purpose

The Office Pantry Clerk at Wynn Al Marjan Island roles are in maintaining a welcoming, efficient, and hygienic pantry environment for all office employees and visitors. This role demands a service-oriented individual with exceptional organizational skills, attention to detail, and the ability to anticipate the ever-evolving needs of the workplace. Assist by preparing coffees or serving snacks and meals to senior team members, executives, or guests

The Pantry Clerk is also responsible for the seamless operation of the office pantry, including stock management, vendor coordination, cleanliness, and hospitality service delivery. This role requires professionalism and a consistent commitment to excellence in hospitality

Essential Duties & Tasks

Daily Operations

Overseas daily operations in the Public Area Department

Prepare coffee and other requested food and beverages for team members and guests

Ensures the Wynn standards of cleanliness and appearance for all public areas & pantries, which include back of house pantry, kitchens, and exterior areas

Oversea and dust/wipe down all surfaces, such as, tables, kitchen, sinks and coffee machine to reduce allergens and maintain a tidy appearance

Maintain cleanliness of kitchen and pantry areas, including wiping countertops, cleaning sinks, and ensuring that appliances (microwaves, refrigerators, coffee machines) are kept sanitary

Ensure all cleaning tools and equipment are cared for, cleaned, and stored in designated areas after use

Restock and organize cleaning supplies; promptly notify supervisors when additional supplies or repairs are required

Oversee the procurement and stock control of all pantry supplies, including beverages, snacks, utensils, and condiments. Conduct regular inventory checks, maintain minimum stock levels, and ensure all items are stored appropriately

Monitor and report building maintenance issues, such as leaks, spills, or damages, to the facilities management team

Must focus on key drivers of employee engagement and guest satisfaction

Consults regularly with all levels of management within the company to ensure resort cleanliness

Oversee Public Area administration and paperwork

Monitor adherence to operations policies and procedures

Accept any other duties and responsibilities assigned by the Executive Director

Understand and adhere to the Company’s fire, hygiene, and safety policies

Resolves and acts on guest feedback and special requests in a timely manner

Company And Department Responsibilities

Attend department and inter-department meetings and share relevant information

Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications

Adhere to the Company policies and procedures and comply with the Code of Conduct

Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Participate in the Company recycling program and follow strict discipline to reduce, re-use, and recycle

Ensure all guests and employee interactions are in accordance with Forbes 5-Star standards

Interact with Department and Company Team Members, management, and contractors professionally and positively

Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications

Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Education

Secondary school or above

Skills / Knowledge

Housekeeping & Public Area Expertise

Previous experience in hospitality management, office administration, or pantry operations (at least 2–3 years preferred)

Knowledge of food safety and hygiene standards

Attention to detail and commitment to maintaining high standards

Leadership

Equips the Private Access team to deliver on all benefits of the program

Acts as a senior liaison between guests and all other Property Departments

Recognizes and praises employees for positive performance.

Communication Skills

Good multicultural communication and interpersonal skills

Ability to communicate clearly and effectively with staff and management

Excellent communication, interpersonal, and customer service skills

Organizational Skills

Computer literacy (Microsoft Office, Microsoft Excel, inventory management software, etc.)

Basic budgeting and expense management skills

Strong organizational skills to manage inventory, schedules, and daily operations efficiently

Attention to detail to ensure cleanliness and compliance with health and safety standards

Team player who responds quickly to demands and thrives in a high-pressure work environment

Creative, organized, and detailed oriented

Work Conditions

Able to work on shifts and be flexible regarding work schedules according to business demand