Guest Relations Officer

Stella Di Mare; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

An established industry player in hospitality is seeking a Guest Relations Officer to enhance guest experiences. This role demands excellent communication and interpersonal skills, along with a strong ability to solve problems and ensure guest satisfaction. The ideal candidate will thrive in a fast-paced environment and contribute positively to a team-oriented atmosphere. If you are passionate about providing exceptional service and enjoy working in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Previous experience in a guest-facing role, preferably in hospitality.
• Excellent communication and interpersonal skills required.

Responsibilities

• Ensure guest satisfaction through excellent service and problem-solving.
• Work effectively in a fast-paced, team-oriented environment.

Skills

Guest Relations

Customer Service

Communication Skills

Problem-Solving

Job description

Hospitality / Medicare / Account Management

Skillset:

Guest Relations, Customer Service

Jobseekers from any country

REQUIREMENTS:

Previous experience in a guest-facing role, preferably in the hospitality industry.

Excellent communication and interpersonal skills.

Strong problem-solving abilities with a focus on guest satisfaction.

Ability to work in a fast-paced, team-oriented environment.

Russian speaker preferred.

Company Industry:

• Consulting
• Management Consulting
• Advisory Services

Department / Functional Area:

• Chefs
• F&B
• Front Desk

Keywords:

• Guest Relations Officer