Guest Relations & Business Development Executive (225-620)

Talentmate; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dynamic Guest Relations & Business Development Executive in Dubai. This crucial role involves ensuring exceptional customer service while driving business growth through relationship building and strategic initiatives. Candidates should possess a bachelor's degree in hospitality or business, with a passion for providing outstanding guest experiences and a proactive approach to business opportunities. The position demands excellent communication skills and flexibility to work varied hours.

Qualifications

• Bachelor's degree in Hospitality Management, Business, or related field.
• Proven experience in guest relations or business development roles.
• Flexibility to work weekends, holidays, and varied hours.

Responsibilities

• Welcome and greet guests with warmth and professionalism upon arrival.
• Identify potential business opportunities and market trends for growth.
• Prepare and present reports on guest satisfaction and business activities.

Skills

Interpersonal skills

Communication

Problem-solving

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business

Tools

Customer relationship management tools

Job description

Guest Relations & Business Development Executive (225-620)

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Description

The role of a Guest Relations & Business Development Executive is pivotal in ensuring exceptional customer service while simultaneously driving business growth. This dual-faceted position demands a balance between creating positive experiences for guests and pursuing strategies that foster business expansion. As a key player in the hospitality and business sectors, you will be responsible for managing guest interactions, addressing their needs, and ensuring their satisfaction. At the same time, you will be involved in identifying new business opportunities, building and maintaining client relationships, and contributing to strategic planning. Candidates for this role should possess excellent communication skills, a proactive attitude, and a strong aptitude for relationship building. This position is ideal for individuals who are passionate about hospitality and have a keen interest in business development.

Responsibilities

• Welcome and greet guests with warmth and professionalism upon arrival.
• Address guest queries and concerns promptly to ensure satisfaction.
• Coordinate guest-related activities and ensure a seamless experience.
• Maintain a thorough understanding of the company's services and offerings.
• Identify potential business opportunities and market trends for growth.
• Develop and maintain strong relationships with existing and potential clients.
• Collaborate with different departments to improve guest experience and services.
• Conduct regular follow-ups with guests to gather feedback and suggestions.
• Prepare and present reports on guest satisfaction and business development activities.
• Attend networking events and industry conferences to promote the company.
• Assist in the creation and implementation of marketing strategies and campaigns.
• Ensure compliance with all relevant regulations and company policies.

Requirements

• Bachelor's degree in Hospitality Management, Business, or a related field.
• Proven experience in guest relations or business development roles.
• Exceptional interpersonal and communication skills for effective interaction.
• Strong problem-solving abilities and a proactive, solution-oriented approach.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Proficiency in basic office software and customer relationship management tools.
• Flexibility to work weekends, holidays, and varied hours as required.

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]