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A leading company in hospitality is seeking a Guest Services Coordinator for their luxury resort in Dubai. The successful candidate will manage daily guest operations, ensure high service standards, and maintain communication across departments. This position requires strong communication skills and experience in front office procedures in a 5-star hotel environment.
POSITION SUMMARY
JOB SUMMARYTo ensure the professional and effective running of the day to day rooms administrative operations in accordance with all luxury collection service standards and in line with Marriott Hotels and Resorts Policies and provide personalized services and direct coordinating of all aspects of the guests stay at the resort through the co-ordination of the other operations unit. To act as the primary link between the guests and the operations being responsible for ensuring delivery of the resorts services to visitors and guests. To maintain accurate procedures for guest reception check-in and pre-arrival formalities and arrange daily activities in line with the resorts services and functionality.
SCOPE / BUSINESS CONTEXTExperience:
Skills and Knowledge
The following are specific responsibilities and contributions critical to the successful performance of the position:
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
IC