Guest-Focused F&B Attendant for Events & Service

ibis, ibis Styles, ibis budget; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

ibis One Central is seeking an experienced F&B Attendant to welcome guests, take and relay orders, and ensure accurate service. You will operate POS, handle cash, maintain dining areas, and assist with events and banquet setups.

The role requires strong communication, teamwork, and the ability to work evenings, weekends, and holidays. You will collaborate with kitchen, housekeeping, and front desk to ensure a seamless guest experience and uphold grooming standards in a fast-paced hospitality

Qualifications

• High school diploma or equivalent.
• Previous experience in a restaurant or hospitality setting is preferred.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and under pressure.
• Knowledge of food and beverage menus and some basic culinary skills.
• Ability to work well as part of a team.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Greet and serve customers in a friendly and professional manner.
• Take food and beverage orders and relay them to the kitchen or bar staff.
• Serve food and beverages to guests and ensure orders are accurate and timely.
• Maintain cleanliness and organization of dining and service areas.
• Assist in setting up dining rooms or banquet halls for events.
• Handle guest inquiries and complaints in a prompt and courteous manner.
• Upsell menu items and promote specials to guests.
• Follow all safety and sanitation procedures.
• Cash handling and processing payments from guests.
• Operate and maintain point-of-sale systems.
• Assist in inventory management and restocking supplies.
• Participate in training programs and continuous learning opportunities.
• Assist in planning and executing special events or promotions.
• Provide input and feedback on menu selections and customer preferences.
• Participate in meetings and briefings with management and colleagues.
• Adhere to grooming and dress code standards.
• Assist in training new team members.
• Collaborate with kitchen, housekeeping, and front desk to ensure seamless guest experience.

Skills

Communication

Customer service

Teamwork

Fast-paced

Education

High school diploma

Tools

POS systems

Cash handling

Job description

ibis One Central is seeking an experienced F&B Attendant to welcome guests, take and relay orders, and ensure accurate service. You will operate POS, handle cash, maintain dining areas, and assist with events and banquet setups.

The role requires strong communication, teamwork, and the ability to work evenings, weekends, and holidays. You will collaborate with kitchen, housekeeping, and front desk to ensure a seamless guest experience and uphold grooming standards in a fast-paced hospitality