Guest Experience Specialist – Food & Beverage

W Hotels; Dubai; On-site; AED 33,000 - 60,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Service Expert to ensure memorable dining experiences for guests. You will engage with guests, assist with orders, and support the service team to deliver exceptional hospitality.

Role requires a friendly demeanor, strong communication, and the ability to stand and move for extended periods on-site. Marriott values inclusivity and a safe, professional environment.

Qualifications

• High school diploma or GED required.
• Less than 1 year related work experience.
• No supervisory experience required.

Responsibilities

• Assist guests with check-in and dining requests.
• Coordinate with kitchen and service staff to ensure timely service.
• Maintain professional appearance and uphold Marriott standards.

Skills

Guest service

Customer service

Communication

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Service Expert to ensure memorable dining experiences for guests. You will engage with guests, assist with orders, and support the service team to deliver exceptional hospitality.

Role requires a friendly demeanor, strong communication, and the ability to stand and move for extended periods on-site. Marriott values inclusivity and a safe, professional environment.