Guest Experience Specialist: Elevate Stays

Four Points by Sheraton; Dubai; On-site; AED 33,000 - 51,000; Full time

Job summary

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to help deliver a memorable guest journey. You will be on your feet, move around the space, assist with loading/unloading vehicles, transport luggage, and handle requests to ensure smooth stays.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. No prior experience required; high school diploma or GED is preferred.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their entire stay with a wide range of services.
• Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area.
• Process operational needs, complete reports, or share local highlights as part of the guest experience.

Education

High school diploma or G.E.D. equivalent

Job description

Four Points by Sheraton in Dubai is seeking a Guest Experience Expert to help deliver a memorable guest journey. You will be on your feet, move around the space, assist with loading/unloading vehicles, transport luggage, and handle requests to ensure smooth stays.

The role emphasizes safety, confidentiality, professional appearance, and adherence to policies. No prior experience required; high school diploma or GED is preferred.