Guest Experience Specialist

The Luxury Collection; Dubai; On-site; AED 73,000 - 100,000; Full time

Job summary

The Luxury Collection Hotels & Resorts in Dubai, United Arab Emirates, is seeking a Guest Experience Expert for a full-time, non-management role at our Luxury property on Al Emreef Street. The position focuses on delivering memorable guest experiences, handling requests, processing operational needs, and guiding guests through their stay.

You will stand and move throughout shifts, maintain professional appearance and communications, and work within Marriott policies to ensure safety and

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Deliver a wide range of services to guide guests through their stay.
• Process operational needs, address guest requests and complete reports.
• Share highlights of the local area and ensure consistent service standards.
• Maintain a safe workplace, follow policies, protect assets and uphold quality standards.
• Ensure your uniform, personal appearance and communications are professional.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection Hotels & Resorts in Dubai, United Arab Emirates, is seeking a Guest Experience Expert for a full-time, non-management role at our Luxury property on Al Emreef Street. The position focuses on delivering memorable guest experiences, handling requests, processing operational needs, and guiding guests through their stay.

You will stand and move throughout shifts, maintain professional appearance and communications, and work within Marriott policies to ensure safety and