Guest Experience Architect

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 167,000 - 234,000; Full time

Job summary

The Luxury Collection Hotels & Resorts, Marriott International in Dubai is seeking a Guest Experience Expert to guide guests throughout their stay and coordinate services that make every moment memorable.

You will respond to guest requests, complete operational tasks, and provide local area highlights to enhance their experience with us. You’ll maintain professional appearance and adhere to policies while working on-site in a luxury hotel environment.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Guide guests through their entire stay and deliver a range of services.
• Address guest requests and process operational needs.
• Complete reports and share local area highlights to enhance guest experience.
• Maintain professional appearance and adhere to company policies to ensure guest satisfaction.

Education

High school diploma or GED equivalent

Job description

The Luxury Collection Hotels & Resorts, Marriott International in Dubai is seeking a Guest Experience Expert to guide guests throughout their stay and coordinate services that make every moment memorable.

You will respond to guest requests, complete operational tasks, and provide local area highlights to enhance their experience with us. You’ll maintain professional appearance and adhere to policies while working on-site in a luxury hotel environment.