Guest Experience Pro – F&B Service

Sheraton; Dubai; On-site; AED 90,000 - 120,000; Full time

Job summary

Sheraton in Dubai invites Guest Service Experts to deliver memorable dining experiences. You will greet guests, take orders, coordinate with kitchen staff, and serve meals and beverages while keeping service areas clean and organized.

As a Guest Service Expert, you will uphold safety and quality standards, follow brand policies, and present a professional image. The role requires standing for extended periods, strong communication, and teamwork to enhance guest experiences.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Take initiative and deliver a wide range of services to ensure guests enjoy their meal.
• Set tables, communicate with the kitchen, interact and serve guests, and clean work areas and supplies.
• Read and verify menu information and manage the dining area to support a seamless guest experience.
• Uphold safety, quality standards, and professional appearance in line with company policies.

Education

High school diploma or GED equivalent

Job description

Sheraton in Dubai invites Guest Service Experts to deliver memorable dining experiences. You will greet guests, take orders, coordinate with kitchen staff, and serve meals and beverages while keeping service areas clean and organized.

As a Guest Service Expert, you will uphold safety and quality standards, follow brand policies, and present a professional image. The role requires standing for extended periods, strong communication, and teamwork to enhance guest experiences.