Guest Experience Host: Reservations & VIP Seating

RTC-1 Employment Services; Dubai; On-site; AED 54,000 - 89,000; Full time

Job summary

RTC-1 Employment Services' Dubai client is seeking a Hostess to warmly welcome guests, verify reservations, and ensure a smooth, personalized arrival experience in a fast-paced F&B setting.

You will manage seating, handle walk-ins and waiting lists in coordination with reservations and floor teams, delivering warm English-speaking service to VIPs and guests alike with a smile and professional demeanor.

Qualifications

• 2+ years of guest relations experience in busy hospitality settings.
• Excellent English communication with a warm, engaging persona.
• Proven ability to manage guest arrivals, reservations, walk-ins, and waiting lists during peak service.
• Strong interpersonal skills and adaptability to different guests.

Responsibilities

• Greet guests warmly and verify reservations to ensure a smooth arrival experience.
• Manage seating, walk-ins, and waiting lists in coordination with reservations and floor teams.
• Recognize returning guests, accommodate special requests, and provide attentive service to VIPs and first-time visitors.
• Maintain composure during busy services and communicate accurate waiting times.

Skills

Guest relations

Front-of-house

Reservations management

English communication

Job description

RTC-1 Employment Services' Dubai client is seeking a Hostess to warmly welcome guests, verify reservations, and ensure a smooth, personalized arrival experience in a fast-paced F&B setting.

You will manage seating, handle walk-ins and waiting lists in coordination with reservations and floor teams, delivering warm English-speaking service to VIPs and guests alike with a smile and professional demeanor.