Guest Experience & Front Office Manager
kempinski
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Job summary
Kempinski Dubai is seeking a Front Office Manager to oversee the Reception, Concierge, PABX and Business Center operations, ensuring the highest standard of service in line with Kempinski SOPs. Deploys guest service excellence, leads front office teams, and collaborates with other departments to maintain smooth daily operations in a luxury hospitality environment.
The role requires strong leadership, attention to detail, and a guest-centric approach, with a focus on keeping the hotel experience
Job description
Kempinski Dubai is seeking a Front Office Manager to oversee the Reception, Concierge, PABX and Business Center operations, ensuring the highest standard of service in line with Kempinski SOPs. Deploys guest service excellence, leads front office teams, and collaborates with other departments to maintain smooth daily operations in a luxury hospitality environment.
The role requires strong leadership, attention to detail, and a guest-centric approach, with a focus on keeping the hotel experience
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