Guest Experience Captain

Kerzner International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

One&Only Royal Mirage in Dubai is seeking hospitality professionals to join our Luxury Food & Beverage team. You will greet guests, assist with seating and reservations, and deliver Food & Beverage with attentive service to create memorable experiences.

Responsibilities include taking orders, using the POS system, ensuring timely service, maintaining cleanliness, and upholding brand standards and SOPs across the dining room.

Qualifications

• Greet guests promptly in a warm and friendly manner.
• Assist guests with seating and reservations.
• Serve Food & Beverage items with enthusiasm.
• Maintain high standards of cleanliness and presentation.

Responsibilities

• Greet guests promptly in a warm and friendly manner.
• Assist guests with seating and take reservations.
• Serve dishes and beverages to guests and handle orders.
• Record transactions in the POS system and manage accurate billing.
• Ensure service areas are clean and organized throughout the shift.

Skills

Guest service

Communication

Menu knowledge

Reservation handling

Teamwork

Tools

POS system

Job description

One&Only Royal Mirage in Dubai is seeking hospitality professionals to join our Luxury Food & Beverage team. You will greet guests, assist with seating and reservations, and deliver Food & Beverage with attentive service to create memorable experiences.

Responsibilities include taking orders, using the POS system, ensuring timely service, maintaining cleanliness, and upholding brand standards and SOPs across the dining room.