Guest Arrival Experience Lead

The Luxury Collection; Ajman; On-site; AED 47,000 - 71,000; Full time

Job summary

The Luxury Collection in Ajman is seeking a Guest Arrival Expert to warmly welcome guests, facilitate arrivals and departures, and deliver a memorable experience throughout their stay.

As a pivotal member of our hospitality team, you will handle guest requests, coordinate with departments, and uphold our standards of professionalism, confidentiality, and safety. This full-time role requires physical stamina to move and assist guests during busy periods.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Deliver a wide range of guest arrival and departure services to create a memorable experience.
• Process operational needs, address guest requests, and complete reports.
• Maintain confidentiality and uphold quality standards in professional appearance and communications.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection in Ajman is seeking a Guest Arrival Expert to warmly welcome guests, facilitate arrivals and departures, and deliver a memorable experience throughout their stay.

As a pivotal member of our hospitality team, you will handle guest requests, coordinate with departments, and uphold our standards of professionalism, confidentiality, and safety. This full-time role requires physical stamina to move and assist guests during busy periods.