Growth-Oriented Teller: Cash Handling & Digital Banking

bankfab; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

First Abu Dhabi Bank (FAB) in Abu Dhabi is seeking a full-time Teller to deliver efficient banking services at the branch. The role processes cash transactions, ensures accuracy, and supports branch service quality while maintaining compliance.

You will promote FAB digital channels, handle foreign currency, and refer potential sales opportunities to branch teams. A fast-paced environment, strict AML/KYC adherence, and customer-first mindset are essential.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of banking experience in a teller, cashier, or similar role.
• Strong knowledge of cash handling and teller operations.
• Understanding of banking regulations, AML, KYC, and operational controls.
• Good customer service and communication skills.
• Flexibility to work morning and evening shifts based on business needs.

Responsibilities

• Process cash deposits, withdrawals, transfers, cheque transactions, and foreign currency transactions accurately.
• Perform daily reconciliation of cash, valuables, and teller transactions to ensure operational accuracy.
• Deliver excellent customer service and support branch service quality and customer satisfaction targets.
• Promote and assist customers with FAB digital banking channels and self-service solutions.
• Ensure compliance with AML, KYC, operational risk, and regulatory requirements.
• Identify customer needs and refer potential sales opportunities to relevant branch teams.
• Report suspicious transactions and safeguard customer information in line with bank policies.
• Support audits, cash counts, reporting requirements, and branch operational activities.

Skills

Cash handling

Customer service

Communication skills

AML/KYC knowledge

Sales referral

Digital banking knowledge

Foreign currency handling

Education

High school diploma or equivalent

Job description

First Abu Dhabi Bank (FAB) in Abu Dhabi is seeking a full-time Teller to deliver efficient banking services at the branch. The role processes cash transactions, ensures accuracy, and supports branch service quality while maintaining compliance.

You will promote FAB digital channels, handle foreign currency, and refer potential sales opportunities to branch teams. A fast-paced environment, strict AML/KYC adherence, and customer-first mindset are essential.