Groups & Events Sales Executive

AccorHotel; Dubai; On-site; AED 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Event Coordinator to manage group and event inquiries. This role involves preparing tailored proposals, conducting site inspections, and ensuring seamless execution of events. You will be the main point of contact for clients, coordinating with various departments to meet expectations. Join a vibrant team where your organizational skills and attention to detail will shine. Enjoy generous employee benefits, including free stays at partner hotels and discounts at bars and restaurants worldwide. If you thrive in a dynamic environment and are passionate about delivering exceptional service, this opportunity is for you.

Benefits

Free hotel stays for employees

Generous discounts at bars and restaurants

Offers from cooperation partners

Staff parties and events

Qualifications

• 12 years of experience in hotel sales or event planning preferred.
• Strong organizational and time management skills are essential.
• Excellent communication and interpersonal abilities are required.

Responsibilities

• Respond to group and event enquiries in a professional manner.
• Prepare tailored proposals and pricing based on client needs.
• Coordinate with departments to ensure event alignment with expectations.

Skills

Hotel Sales Experience

Event Planning

Communication Skills

Organizational Skills

Time Management

Attention to Detail

Education

Experience in Hotel Industry

Tools

MS Office

Opera

Delphi

Job description

How does your working day look like

• Receive and respond to all group and event enquiries (Rooms and F&B) in a timely and professional manner.
• Qualify leads by assessing client requirements budget and potential.
• Maintain detailed records of all enquiries using the relevant CRM or event management system.
• Prepare tailored proposals and pricing based on client needs and hotel standards.
• Conduct site inspections and presentations to convert leads into confirmed bookings.
• Prepare and issue contracts ensuring terms and conditions are clearly communicated and agreed upon.
• Follow up with clients to secure confirmation and deposits within required timeframes.
• Act as the main point of contact for the client from confirmation to execution.
• Gather all necessary event details and input into the BEO (Banquet Event Order) system.
• Coordinate with relevant departments (kitchen service AV housekeeping etc.) to ensure all aspects of the event are aligned with client expectations.
• Organise preevent meetings (internal and/or with the client) as needed.
  Provide onsite support on the day(s) of the event to ensure smooth delivery.
• Liaise with the client during the event and resolve any issues promptly.
• Conduct postevent followup and collect feedback.
• Ensure all relevant systems are updated with accurate information (blocking space updating forecasts generating reports).
• Achieve individual and team sales targets (conversion rates revenue upsell).
• Support invoicing and payment followup in collaboration with finance.

Qualifications :

Your personality counts more than your CV

• Experience in hotel sales event planning or reservations (12 years preferred).
• Strong organisational and timemanagement skills.
• Excellent communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Proficiency in MS Office and hotel systems (Opera Delphi or similar).
• Flexibility to work evenings/weekends when required for events.
• A team player with a proactive and serviceminded attitude.

Additional Information :

Whats in it for you

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Remote Work :

No

Employment Type :

Fulltime