Groups & Events Sales Executive

FAIRMONT; Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

Join a vibrant team at a forward-thinking hotel where your personality shines brighter than your CV! As an integral part of the event planning team, you'll engage with clients, manage inquiries, and ensure unforgettable experiences. With opportunities for growth and the chance to enjoy generous benefits, including free stays at all 25hours hotels, this role is perfect for those who thrive in a dynamic environment. Your organizational skills and attention to detail will help create memorable events, making a significant impact in a lively and supportive culture. Embrace the adventure and become a part of something special!

Benefits

Free stays at 25hours hotels

Generous discounts at bars and restaurants

Offers from cooperation partners

Staff parties and events

Qualifications

• 1-2 years of experience in hotel sales or event planning.
• Strong organizational, communication, and time-management skills.

Responsibilities

• Receive and respond to all group and event enquiries professionally.
• Prepare tailored proposals and conduct site inspections for clients.
• Coordinate with departments to ensure smooth event execution.

Skills

Hotel Sales

Event Planning

Communication

Organizational Skills

Time Management

Attention to Detail

Education

Experience in Hotel Sales or Event Planning (1-2 years)

Tools

MS Office

Opera

Delphi

Job description

Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE 25h TRIBE.

Job Description

How does your working day look like …

• Receive and respond to all group and event enquiries (Rooms and F&B) in a timely and professional manner.
• Qualify leads by assessing client requirements, budget, and potential.
• Maintain detailed records of all enquiries using the relevant CRM or event management system.
• Prepare tailored proposals and pricing based on client needs and hotel standards.
• Conduct site inspections and presentations to convert leads into confirmed bookings.
• Prepare and issue contracts, ensuring terms and conditions are clearly communicated and agreed upon.
• Follow up with clients to secure confirmation and deposits within required timeframes.
• Act as the main point of contact for the client from confirmation to execution.
• Gather all necessary event details and input into the BEO (Banquet Event Order) system.
• Coordinate with relevant departments (kitchen, service, AV, housekeeping, etc.) to ensure all aspects of the event are aligned with client expectations.
• Organise pre-event meetings (internal and/or with the client) as needed.
  Provide on-site support on the day(s) of the event to ensure smooth delivery.
• Liaise with the client during the event and resolve any issues promptly.
• Conduct post-event follow-up and collect feedback.
• Ensure all relevant systems are updated with accurate information (blocking space, updating forecasts, generating reports).
• Achieve individual and team sales targets (conversion rates, revenue, upsell).
• Support invoicing and payment follow-up in collaboration with finance.

Qualifications

Your personality counts more than your CV …

• Experience in hotel sales, event planning, or reservations (1–2 years preferred).
• Strong organisational and time-management skills.
• Excellent communication and interpersonal abilities.
• High level of accuracy and attention to detail.
• Proficiency in MS Office and hotel systems (Opera, Delphi, or similar).
• Flexibility to work evenings/weekends when required for events.
• A team player with a proactive and service-minded attitude.

Additional Information

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...