Groups, Conferences & Events Executive (Emiratis Only) - Conrad Abu Dhabi Etihad Towers

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company seeks a Groups, Conferences and Events Sales Executive in Abu Dhabi. The role involves maximising revenue opportunities, managing event schedules, and enhancing guest experiences. Candidates should possess strong organisational and communication skills, and have relevant experience in the conferences and events sector. This position offers an opportunity to work in a dynamic team committed to exceptional guest service.

Qualifications

• Good organisational and administration skills.
• Positive attitude and good communication skills.
• High level of IT skills.
• Demonstrated experience in Conference and Events function.

Responsibilities

• Maximise revenue opportunities in conferences and events.
• Manage incoming enquiries to achieve targets.
• Focus on up-selling and building strong customer relationships.
• Ensure administration and execution of planned events.

Skills

Organisational skills

Communication skills

Customer service

Telephone manners

IT skills

Grooming standards

Events management

Tools

Hotel property management systems

Job description

A Groups, Conferences and Events Sales Executive will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As Groups, Conferences and Events Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The Groups, Conferences and Events Sales Executivee will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Groups, Conferences and Events Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Groups, Conferences and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Demonstrated previous experience working in the Conference and Events function
• Knowledge of the hotel property management systems

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!