Group, Conference, and Events Sales Manager

Hilton Worldwide, Inc.; Ras Al Khaimah; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading global hospitality company seeks a Group, Conference, and Events Sales Manager for their Waldorf Astoria location in Ras Al Khaimah. The role involves managing the sales office, converting enquiries into confirmed sales, and developing strong customer relationships. Ideal candidates will have prior experience in hotel sales, strong leadership, and analytical skills to drive revenue and team performance.

Qualifications

• Previous managerial or supervisory experience in Reservations or GCE Sales.
• Strong leadership skills to motivate and achieve targets.

Responsibilities

• Manage GCE Sales office to convert enquiries into sales.
• Develop relationships for repeat business and maximise revenue opportunities.
• Conduct weekly audits of bookings and team performance.

Skills

Leadership

Analytical Skills

Organisational Skills

Selling Abilities

Coaching

Customer Service

Tools

Hotel Property Management Systems

Job description

Job Description - Group, Conference, and Events Sales Manager (HOT0BM8X)

Job Number:

HOT0BM8X

Work Locations

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah, 99999

The Group, Conference, and Events (GCE) Sales Manager manages the GCE Sales office to actively convert customer enquiries into confirmed sales.

What will I be doing?

As GCE Sales Manager, you will manage the sales office to convert enquiries into sales, interact with customers to understand their needs, and develop relationships for repeat business. Your responsibilities include:

• Maximising revenue opportunities
• Reviewing business plans and filling capacity gaps
• Contributing to the hotel's selling strategy and ensuring departmental adherence
• Understanding the competitive market and implementing strategies to stay ahead
• Conducting weekly audits of bookings and team performance
• Developing the GCE Sales Team in relationship building, customer service, selling techniques, and contract processing
• Managing team development, career progression, and succession planning
• Organising hotel promotional activities

What are we looking for?

The ideal candidate will have:

• Previous managerial or supervisory experience in Reservations or GCE Sales in the hotel/leisure sector
• Strong leadership skills to motivate and achieve targets
• Analytical skills to understand market trends and develop strategies
• Excellent selling and coaching abilities
• Organisational and planning skills
• Accountability, resilience, and ability to work under pressure
• Flexibility in work situations

Preferred capabilities include knowledge of hotel property management systems and prior experience in a similar role.

What will it be like to work for Hilton?

Hilton, a leading global hospitality company, offers a range of accommodations from luxury hotels to mid-priced options. With nearly a century of service, Hilton is committed to providing exceptional guest experiences. Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to this mission.