Group, Conference and Events Sales Coordinator

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Group, Conference, and Events Sales Coordinator to maximize revenue opportunities. The ideal candidate will have experience in sales, strong organizational skills, and a commitment to high-quality customer service. Responsibilities include managing inquiries and events, building customer relationships, and ensuring successful execution of events. This role is perfect for those with a positive attitude and high IT skills.

Qualifications

• Good organizational and administrative skills.
• Commitment to delivering high-quality customer service.
• Previous experience working in a sales environment.

Responsibilities

• Receive and convert incoming inquiries to achieve targets.
• Manage an events schedule to maximize yield.
• Build strong relationships with customers to understand their needs.

Skills

Good organizational skills

Positive attitude

Good communication skills

Confident telephone manner

High level of IT skills

Experience in sales environment

Education

Relevant qualification, degree, or certification

Tools

Hotel property management systems

Job description

Job Description - Group, Conference and Events Sales Coordinator (HOT0BT7E)

Job Number: HOT0BT7E

Work Location: Hilton Garden Inn Dubai Al Mina, Al Mina Road, Dubai

A Group, Conference, and Events (GCE) Sales Coordinator will maximize revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions.

What will I be doing?

• Receive and convert incoming inquiries to achieve targets and maximize revenue.
• Seek opportunities to increase sales and conversions within the team.
• Manage an events schedule to maximize yield.
• Focus on a consistently executed up-selling approach.
• Build strong relationships with customers to fully understand their needs.
• Arrange and carry out hotel show rounds.
• Ensure the complete administration and execution of all planned events.
• Participate in hotel promotional activities.

What are we looking for?

A GCE Sales Coordinator should maintain the attitude, behaviors, skills, and values that follow:

• Good organizational and administrative skills.
• Positive attitude and good communication skills.
• Commitment to delivering high-quality customer service.
• Confident telephone manner.
• High level of IT skills.
• Previous experience working in a sales environment.

Preferred qualifications and experience include:

• Knowledge of hotel property management systems.
• Experience working in the Conference and Events function.
• Relevant qualification, degree, or certification.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has provided exceptional guest experiences, driven by our vision to "fill the earth with the light and warmth of hospitality," creating remarkable experiences worldwide. Our team members are at the heart of this mission!