Graphic Designer - Customer Experience & Engagement - Dubai Holding Community Management

Jumeirah; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading community management provider in Dubai seeks an experienced Graphic Designer to create compelling visual content for various channels. This role emphasizes enhancing brand identity and collaborating closely with teams. Required skills include proficiency in Adobe Creative Suite and strong attention to detail. The ideal candidate should have a Bachelor’s degree and a robust portfolio with corporate experience.

Benefits

Comprehensive benefits package

Career development opportunities

Qualifications

• Minimum of 3-5 years of experience as a Graphic Designer.
• Strong portfolio showcasing diverse design projects.
• Familiarity with animation or video editing software is a plus.

Responsibilities

• Design and produce visual assets for marketing and communication.
• Ensure consistency with brand guidelines across all materials.
• Collaborate with cross-functional teams to meet design needs.

Skills

Proficiency in Adobe Creative Suite

Understanding of design principles

Creative thinking skills

Attention to detail

Communication skills

Education

Bachelor's degree in Graphic Design or related field

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Job description

About Dubai Holding Community Management

Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding.

Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents.

Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently.

We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others.

Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

Job Purpose

The Graphic Designer is responsible for creating visually compelling and on-brand graphic content for various communication channels within Dubai Holding Community Management (DHCM).

This role plays a crucial part in enhancing DHCM's brand identity, supporting marketing campaigns, and improving customer engagement through high-quality visual assets that align with strategic objectives and resonate with our diverse communities.

Key Responsibilities

Graphic Design & Visual Content Creation

Design and produce a wide range of creative visual assets for both digital and print platforms, including but not limited to

Marketing collateral (brochures, flyers, advertisements, presentations)

Digital content (social media graphics, website banners, email templates, infographics)

Event materials (signage, backdrops, invitations)

Internal communications (posters, newsletters, presentations)

Ensure all designs are consistent with DHCM's brand guidelines, visual identity, and messaging.

Develop creative concepts and execute them from ideation to final production, ensuring high aesthetic quality and effectiveness.

Brand Identity & Consistency

Act as a brand guardian, ensuring strict adherence to DHCM's brand guidelines across all visual communications.

Maintain consistency in visual style, typography, color palettes, and imagery.

Contribute to the evolution of brand assets and visual standards as needed.

Collaboration & Stakeholder Management

Collaborate closely with the Brand & Communications team, marketing, customer experience, and other internal departments to understand design requirements and deliver solutions that meet their objectives.

Present design concepts and incorporate feedback effectively, ensuring stakeholder satisfaction.

Work with external vendors (e.g., printers, agencies) to ensure quality production of materials.

Digital Asset Management

Organize and maintain a well-structured library of digital assets (images, logos, templates, design files) for easy access and retrieval.

Ensure all design files are properly archived and version-controlled.

Trend Awareness & Innovation

Stay updated with the latest graphic design trends, tools, and technologies.

Proactively suggest innovative design approaches and visual solutions to enhance DHCM's communication effectiveness.

Health, Safety, and Environmental (HSE) Responsibilities

Ensure full compliance with DHCM’s Health, Safety, and Environmental (HSE) Policy, governance framework, and standards by conducting all tasks according to HSE procedures, attending mandatory training, actively reporting hazards, near misses, or incidents, and utilizing appropriate Personal Protective Equipment (PPE) as identified in risk assessments.

Qualifications, Experience, & Skills

Skills

Exceptional proficiency in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) is mandatory.

Strong understanding of design principles (layout, typography, color theory, imagery).

Excellent creative thinking and conceptualization skills.

Ability to translate complex ideas into clear and engaging visual content.

Strong attention to detail and accuracy.

Excellent communication and interpersonal skills, capable of taking direction and feedback.

Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

Familiarity with animation or video editing software (e.g., After Effects, Premiere Pro) is a plus.

Knowledge of UI / UX principles for digital platforms is a plus.

About Benefits

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues.

Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment.

We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow.

We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.

Qualifications & Experience

Bachelor's degree in Graphic Design, Visual Arts, Multimedia, or a related field.

Minimum of 3-5 years of proven experience as a Graphic Designer, preferably within a corporate environment, marketing agency, or a similar industry.

A strong portfolio showcasing a diverse range of design projects (digital and print).

Experience with brand guideline adherence and development.