Goods Flow Manager | Retail | IKEA YAS

Al-Futtaim; Abu Dhabi; On-site; AED 360,000 - 480,000; Full time

Job summary

Al-Futtaim Retail in the UAE is seeking a Goods Flow Manager to optimise store goods flow, ensuring stock availability and customer satisfaction while managing budgets.

You will lead a diverse team, implement capacity planning, and drive efficient receiving, replenishment and order fulfilment, aligning with the IKEA vision of a better everyday life.

This role requires strategic thinking, strong leadership, and the ability to work flexible hours in a dynamic retail environment.

Qualifications

• 5+ years of experience in retail/logistics at tactical/operational level.
• Proven leadership of teams and processes.
• Experience in budgeting and achieving financial targets.
• Ability to set and monitor action plans with clear direction.

Responsibilities

• Report to the Logistics Manager and help execute goods flow action plans.
• Lead the goods flow team to optimise store operations and stock availability at low cost.
• Secure a capacity plan and an effective goods flow process including receiving, replenishment, and order fulfilment.
• Understand budget, cost and KPIs to plan, monitor and steer the business.
• Implement logistics actions from the store business plan into goods flow.
• Identify and develop talents for succession planning.
• Ensure efficient daily goods flow operations per the Service Protocol and minimise pickup wait times.
• Ensure compliance with IKEA code of conduct, regulations and health, safety, environment standards.

Skills

Strategic thinking

Leadership

Communication

Prioritization & delegation

Flexible hours

Job description

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition ID

182148

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

The Goods Flow Manager is a strategic leader responsible for optimizing store goods flow operations in alignment with IKEA's vision to create a better everyday life for many people. The role involves managing logistics processes to assure stock availability and customer satisfaction, while adhering to budget goals and compliance regulations. Success in this position requires leadership, operational knowledge, and the ability to communicate effectively within a diverse team environment.

What You Will Do:

• Report to the Logistics Manager and assist in executing and monitoring goods flow action plans.
• Manage, support, influence, and lead the goods flow team to optimize goods flow operations in the store, ensuring high stock availability for customers at the lowest possible cost.
• Secure a capacity plan and an effective goods flow process including goods receiving, replenishment, and order fulfillment to enhance the customer shopping experience.
• Understand budget, cost, and key performance indicators to plan, follow up, and steer the business accordingly.
• Implement agreed logistics actions from the store business plan into the goods flow process.
• Identify and develop talents within the goods flow team for succession planning.
• Ensure efficient daily goods flow operations according to the Service Protocol, including the counting process and minimizing wait times at merchandise pickup.
• Ensure compliance with IKEA code of conduct, internal regulations, and local legislation relating to health, safety, security, and environmental standards.

Required Skills To Be Successful:

• Strategic thinking and leadership skills.
• Strong communication skills with the ability to convey clear and targeted messages.
• Proficiency in setting priorities and delegating responsibilities.
• Ability to work flexible hours, including early and late shifts.

What Qualifies You For The Role:

• Minimum 5 years of experience in retail and/or logistics roles on tactical and operational levels.
• Proven record of successful leadership in managing people and business processes.
• Ability to set and implement action plans with clear direction and follow-up goals.Experience in budgeting and achieving financial targets.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.