Goods Flow Group Leader - Retail Logistics

AlFuttaim; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Al-Futtaim Retail seeks a Goods Flow Group Leader to coordinate inbound and outbound activities, optimize space and staffing, and uphold safety and quality across store operations. You will drive efficiency, train team members, and support sustainable practices within a fast-paced retail setting.

The role requires 3 years in goods flow or supply chain, strong English, and a proactive, collaborative mindset aligned with IKEA-style values and operational standards.

Qualifications

• Minimum Bachelor’s Degree.
• 3 years of experience in goods flow and supply chain management.
• Knowledge of retail operations.
• Advanced computer skills, including MS Office and Navision.
• Good command of the English language.
• Arabic proficiency is a plus.
• Experience managing activities in a fast-paced operational environment.
• Ability to support continuous improvement in daily logistics processes.

Responsibilities

• Coordinate goods flow across inbound and outbound operations within the store.
• Balance space, equipment, people, and volumes for daily logistics activities.
• Ensure compliance with health, safety, security and environmental regulations.
• Provide input for logistics action plans and support implementation.
• Develop team competence and share best practices in goods flow.
• Maintain accurate daily goods flow operations for product quality and stock accuracy.
• Support collaboration with Transport Service Providers and sustainability initiatives.
• Lead a high-performing team in a dynamic retail environment.

Skills

English proficiency

Retail operations knowledge

Stakeholder communication

Team development

Process improvement

High-volume operations management

Education

Bachelor's Degree

Tools

Navision

MS Office

Job description

Goods Flow Group Leader – Retail Logistics

Location: Dubai, United Arab EmiratesIndustry: RetailFunction: LogisticsExperience: 3 years of goods flow and supply chain management experienceJob Type: Full Time

Salary: Not disclosed

Gender: No PreferenceCandidate Nationality: Not specified

Job Type: Full TimeWork Arrangement: On-site

Overview of the Role

The Goods Flow Group Leader helps coordinate the people, space, equipment, and daily activities required for efficient movement of goods through the IKEA store. The role supports both inbound and outbound operations, ensuring available capacity is used effectively while maintaining the quality and accuracy of goods flow processes. A key part of the position is leading the team according to IKEA values and operational standards. This includes maintaining health, safety, security, and environmental compliance, developing team competence, and ensuring logistics activities contribute positively to the customer shopping experience.

What You Will Do

• Work with the Goods Flow team to use the store 's short-term capacity effectively across inbound and outbound operations.
• Balance available space, equipment, people, and goods volumes to support efficient daily logistics activities.
• Ensure the team operates in accordance with the IKEA code of conduct, internal regulations, and applicable health, safety, security, and environmental legislation.
• Provide goods flow input and feedback for the logistics action plan and support implementation across inbound and outbound processes.
• Share knowledge of effective goods flow practices and support team competence development, including safe goods handling.
• Maintain effective and accurate daily goods flow operations supporting product quality, merchandising, stock accuracy, and the customer shopping experience.
• Contribute to IKEA value chain tasks and objectives defined through the Global Service Protocol, local appendices, and agreements with Transport Service Providers.
• Support initiatives aimed at reducing environmental impact while maintaining sustainable and profitable operations.
• Promote IKEA values and help build a collaborative, performance-focused goods flow culture.
• Identify, recruit, retain, and develop capable team members.
• Build trust and communicate effectively with colleagues and stakeholders.
• Lead effectively within a high-volume and fast-moving retail environment.
• Encourage the team to execute goods flow activities efficiently, simply, and with appropriate speed.

Required Skills

• Advanced computer skills, including MS Office and Navision.
• Strong English communication skills.
• Arabic language proficiency is an advantage.
• Ability to manage high-volume retail operations.
• Strong communication and stakeholder interaction capability.
• Ability to identify, develop, and retain talent within the team.
• Understanding of retail operations and goods flow processes.
• Ability to work in a fast-paced environment with a continuous improvement focus.

What Qualifies You for the Role

• Minimum Bachelor 's Degree.
• 3 years of experience in goods flow and supply chain management.
• Knowledge of retail operations.
• Advanced computer skills, including MS Office and operating systems such as Navision.
• Good command of the English language.
• Arabic proficiency is a plus.
• Experience managing activities in a fast-paced operational environment.
• Ability to support continuous improvement in daily logistics processes.

About Al-Futtaim Retail

Al-Futtaim Retail operates as part of Al-Futtaim and works with international retail brands including IKEA, ACE, Marks and Spencer, and the Inditex Group across MENA and Southeast Asia. Its activities include physical retail operations alongside investments in digital innovation, AI capabilities, customer experience, and loyalty platforms. The business brings together colleagues from more than 100 nationalities across more than 10 countries, supporting its retail operations and continued development across its markets.