General Manager - Ras Al Khaimah (Multi-store experience)

Manager overall multi-store retail operations by establishing and implementing policies, achieving financial KPIs, driving sales, and fostering business growth.

Client Details: Our client is a well-established chain of hypermarkets in Ras Al Khaimah, massively expanding across the country.

Description

1. Strategic & Business Growth: Develop and implement strategies to elevate brand positioning, drive sales, expand wholesale operations, and explore new market opportunities.
2. Operations & Compliance: Oversee daily hypermarket operations, ensure compliance with standards, manage inventory, and maintain high customer service levels.
3. Financial & Performance Management: Control expenses, optimize costs, analyze financial performance, and implement strategies to improve margins and profitability.
4. Supply Chain & Ecommerce: Ensure efficient supplier management, stock availability, and effective execution of ecommerce operations.
5. Marketing & Customer Experience: Formulate and execute marketing plans, enhance customer experience, and improve service quality across all retail outlets.
6. Talent & Team Development: Plan training programs, support talent management and succession planning, and ensure high employee satisfaction and retention.
7. Project & Property Management: Oversee new project rollouts, identify strategic property locations, and maintain compliance with legal and safety regulations.

Job Offer

1. An attractive salary package.
2. Additional benefits include bonus, medical cover, and flights.
3. The opportunity to join a rapidly growing business.

Minimum Requirements

1. Willing to explore a role in Ras Al Khaimah.
2. Experience: 15+ years overall experience, currently in a GM or Head of operations role within hypermarkets/supermarkets.
3. Expertise: Proven track record in operations, maintenance, health & safety, and facilities management in a reputed large retail group in the UAE.
4. Multi-Branch Management: Experience in overseeing multiple locations and opening new branches.
5. Leadership & Communication: Strong leadership capabilities with excellent communication skills.