General Manager- Pre Opening Hotel

The First Group; Dubai; On-site; USD 120,000 - 180,000; Full time

Job summary

Join an innovative hospitality firm as the General Manager of Ciel Dubai Marina, the world's tallest hotel. This role offers a unique opportunity to lead a luxury property, ensuring exceptional guest experiences and operational excellence. With a commitment to sustainability and authenticity, you will shape the future of luxury hospitality. If you possess a passion for creating unforgettable experiences and a strong background in high-end hotel management, this is your chance to redefine luxury in an iconic setting.

Qualifications

• Extensive luxury hospitality experience, especially in high-end hotels.
• Exceptional commercial acumen with a focus on revenue optimization.

Responsibilities

• Lead the iconic Ciel Dubai Marina, ensuring luxury service standards.
• Oversee operations and maintain impeccable cleanliness and safety.

Skills

Leadership

Strategic Vision

Operational Excellence

Guest Experience Management

Financial Acumen

Commercial Growth

Education

Bachelor's degree in Hospitality

Master's degree in Business Administration

Job description

Overview

Be part of an iconic hospitality landmark

Ciel Dubai Marina, part of IHG Hotels & Resorts’ prestigious Vignette Collection, is set to redefine luxury as the world’s tallest hotel. The First Group’s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.

Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards forBest International Hotel ArchitectureandBest Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.

About The First Group Hospitality

The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.

Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.

At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.

Job Description

The Opportunity:

General Manager of the iconic Ciel Dubai Marina, a Vignette Collection Hotel, the world’s tallest hotel and a masterpiece of modern luxury.

The Property:

As part of Vignette Collection, IHG Hotels & Resorts' distinguished luxury brand, the five-star Ciel Dubai Marina stands as the world's tallest hotel, an 82-floor architectural masterpiece featuring 1,004 exquisitely designed rooms and suites, 11 world-class dining venues, a groundbreaking longevity spa, and the exclusive Nest Social VIP Lounge. Designed by award-winning architects, every detail reflects Vignette Collection’s ethos of authentic, experiential luxury, offering unparalleled service, exceptional culinary journeys, and breathtaking views across Dubai.

Responsibilities:

As the General Manager, you will be the visionary leader of this landmark property, ensuring it delivers unparalleled luxury while staying true to the Vignette Collection commitment to authentic, experiential, and considerate hospitality.

Leadership and Strategic Vision

• Provide inspiring, sophisticated leadership and setting luxury standards while embracing Vignette Collection’s unique identity.
• Develop financially astute strategies that elevate the hotel’s positioning within the luxury lifestyle segment, maximizing profitability while appealing to discerning travellers who seek exclusivity, innovation, and meaningful experiences.
• Foster a culture of passion, precision, and commercial awareness, empowering the team to deliver service that exceeds expectations.

Operational Excellence

• Oversee all operations with meticulous attention to detail, ensuring seamless service across all products and services
• Maintain impeccable standards in cleanliness, safety, and sophistication, reflecting the hotel’s iconic status.
• Implement innovative, sustainable practices to optimise operational efficiency and cost-effectiveness in line with Vignette Collection’s commitment to people, places, and the planet.

Curated Guest Experiences

• Champion a guest-centric culture, where every interaction is personalized, intuitive, and memorable.
• Leverage guest feedback to continuously refine and elevate offerings, ensuring Ciel Tower remains a benchmark in luxury hospitality.
• Introduce bespoke, exclusive experiences that align with the expectations of the targeted guest group.

Commercial Growth & Financial Leadership

• Collaborate with the Commercial Team to maximize revenue across all revenue streams, while maintaining the property’s luxury positioning.
• Monitor financial performance with a strategic, profit-driven approach, optimizing costs without compromising quality.
• Identify high-value opportunities that attract and retain the targeted guest group, driving long-term profitability.

Stakeholder Engagement & Brand Ambassadorship

• Build and cultivate strong relationships with key stakeholders, including owners, investors, suppliers, and local authorities, to ensure alignment with both Vignette Collection’s vision and Ciel Tower’s strategic objectives.
• Serve as the face of Ciel Tower, engaging with high-profile guests, media, and industry leaders to enhance its prestige.
• Represent the hotel at elite events and partnerships, reinforcing its status as a global luxury icon.

Desired Skill & Expertise

• Bachelor’s degree in Hospitality, Business Administration, or related field (Master’s preferred).
• Extensive luxury hospitality experience, with experience in pre-opening and/or repositioning high-end hotels.
• General Manager experience in large-scale high-end properties.
• Exceptional commercial acumen, with expertise in revenue optimization and luxury guest engagement.
• Deep understanding of luxury trends, with a passion for innovation and experiential hospitality.
• Alignment with Vignette Collection’s values: authenticity, sustainability, and meaningful guest connections.

Join Us:

Ciel Dubai Marina is more than a hotel, it’s a statement of luxury, individuality, and visionary hospitality. If you are a dynamic leader with the gravitas to redefine luxury and the creativity to craft unforgettable experiences, we invite you to apply.