General Manager - Outlet (Casual Dining)

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 300,000 - 400,000; Full time

Job summary

Wynn Al Marjan Island is seeking a General Manager – Outlet (Casual Dining) to lead the food and beverage team at its luxury resort in Ras Al Khaimah. The role focuses on ensuring restaurant operations run smoothly, delivering exceptional dining experiences, and managing the team effectively. The ideal candidate should have extensive experience in high-end restaurants and hotels, preferably internationally. This position presents an exciting opportunity to shape the restaurant’s image and service quality in an opulent setting.

Qualifications

• Experience in luxury 5-star hotels/restaurants with exceptional dining experiences.
• International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore, and Shanghai.

Responsibilities

• Ensure the restaurant runs according to established operating procedures.
• Deliver high-quality products and services to every guest.
• Develop and share your vision for the restaurant.

Skills

Leadership

Customer Service

Budget Management

Creative Problem Solving

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a General Manager – Outlet (Casual Dining) to join the resort’s Food and Beverage team.

The Primary Duties And Responsibilities Of This Role Are

• Ensure the restaurant runs according to established operating procedures.
• Manage the restaurant cost-effectively and efficiently within budget.
• Deliver high quality products and services to every guest.
• Identify and anticipate customers’ needs and expectations.
• Request feedback and gather information about service performance.
• Establish and monitor customer service goals.
• Address guests’ requests and handle complaints promptly and to their satisfaction
• Provide supervision, direction and leadership to the management team to achieve department goals.
• Delegate tasks fairly and equitably among the restaurant management team and promote teamwork.
• Develop and share your vision for the restaurant.
• Coach, motivate, counsel and evaluate management staff and encourage their participation in
• decision-making.
• Monitor industry and market trends and propose adjustments to menus, pricing, and wages accordingly.
• Suggest creative ideas to enhance the restaurant’s image and offering.
• Interact with Department and Company Team Members, management, and contractors professionally and positively.
  
  

About You

The ideal candidate for this position will have the following experience and qualifications:

• Experience in luxury 5-star hotels/restaurants with exceptional dining experiences
• International experience in trendsetting places such as Tokyo, London, Paris, New York, Hong Kong, Australia, Singapore and Shanghai a great advantage
• Passion and knowledge for service, food and wine with Sommelier certification an advantage
• Industry benchmarks: All Day Dining Restaurants in 5-star Luxury Hotels, Lifestyle restaurants,
• fine casual restaurants
• Excellent leadership, management and supervisory abilities