General Manager

Orbit International Survey Services; Sharjah; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading asset integrity engineering management firm in the UAE is seeking a General Manager. This role involves providing strategic direction for the Third-Party Inspection and Testing Services, overseeing various departments to ensure operational excellence and client satisfaction. The ideal candidate should have substantial experience in the industry, exceptional leadership skills, and a strong background in business development.

Qualifications

• 15+ years in the TPI, Inspection, Testing, or Oil & Gas services industry.
• Minimum 15+ years in a senior leadership/general management role.
• Proven experience in business development and strategic planning.

Responsibilities

• Define and execute strategic plans to expand inspection and testing services.
• Drive operational efficiency through process improvements and cost control.
• Develop and maintain relationships with key clients and government authorities.

Skills

Leadership

Business Development

Operational Management

Client Relationship Management

Strategic Planning

Commercial Acumen

Education

Master’s / Bachelor’s Degree in Engineering

Tools

ERP Systems

CRM Software

Inspection Software

Digital Tools

Job description

Orbit International Survey Services (Orbit ISS) is an industrial asset integrity engineering management firm based in United Arab Emirates, since 2006. We are an ISO 9001:2015, ISO 14001:2015 & ISO 45001:2018 accredited company and have provided asset integrity solutions to high-profile clients throughout the Middle East, North America, and Asia. Founded on the principles of safety, quality, and environmental stewardship, Orbit ISS is committed to providing world-class services and technology that help our clients address complex challenges in the oil, gas, marine and renewable energy sectors.

Visit our website at www.orbitiss.com to learn more.

Role Overview:
Orbit ISS is seeking an experienced and visionary General Manager to provide strategic leadership and overall direction for the Third-Party Inspection and Testing Services business. Reporting to executive leadership, the GM is accountable for business performance, operational excellence, client relationships and market growth. This role oversees multiple functions including Operations, Business Development, Quality, Finance and Human Resources, ensuring that the organization delivers high-quality, compliant and cost-effective inspection services across all sectors.

Key Responsibilities:

• Define and execute strategic plans to expand the company’s footprint in inspection, survey, testing and certification markets.
  
• Monitor industry trends and lead diversification and innovation initiatives.
  
• Set performance objectives, budgets and KPIs aligned with corporate goals.
  
• Oversee Operations, ensuring seamless project execution, quality assurance and client satisfaction.
  
• Drive operational efficiency through process improvements, digital transformation and cost control.
  
• Monitor and improve key business metrics (utilization, productivity, profitability).
  
• Develop and maintain strong relationships with key clients, government authorities and accreditation bodies.
  
• Lead high-level discussions and contract negotiations with clients and strategic partners.
  
• Ensure client feedback is addressed effectively through cross-functional coordination.
  
• Lead, coach, and develop department heads and key personnel (including Operations, Finance, BD, HR).
  
• Promote a performance-driven culture with strong accountability and engagement.
  
• Oversee manpower planning, recruitment, training and succession planning.
  
• Ensure full compliance with international codes and regulatory standards (ISO 17020, ISO 17025, API, ASME, etc.).
  
• Guide internal and external audits, certifications and quality system improvements.
  
• Prepare and manage annual budgets, forecasts, and financial reporting.
  
• Drive profitability through pricing strategies, cost control and margin improvement.
  
  
  
  
  

Requirements

• Master’s / Bachelor’s Degree in Engineering.
  
• 15+ years of experience in the TPI, Inspection, Testing, or Oil & Gas services industry.
  
• Minimum 15+ years in a senior leadership/general management role.
  
• Proven experience in business development, operations management and strategic planning.
  
• In-depth knowledge of international inspection codes and industry practices.
  
• Strong commercial acumen and techno-commercial proposal expertise.
  
• Exceptional leadership, interpersonal and client-facing skills.
  
• Familiarity with ERP, CRM, Inspection software and digital tools.
  
• Should have UAE driving license.