General Manager

EASY LEASE GROUP OF COMPANIES; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading towing and recovery service provider in Dubai is seeking a General Manager to oversee strategic growth and operational excellence. The ideal candidate will have a Bachelor's degree and 10-15 years of experience, with significant leadership in automotive or logistics. This role offers a competitive salary package and opportunities for career growth within the Group.

Benefits

Competitive salary package

Performance-based incentives

Career development opportunities

Qualifications

• 10–15 years’ experience with at least 5 years in a senior leadership role in automotive, logistics, or towing/recovery services.
• In-depth knowledge of UAE fleet operations and RTA regulations.
• Proven experience in managing multi-emirate/multi-location operations.

Responsibilities

• Define and execute business strategies for growth and market leadership.
• Lead and manage towing & recovery operations across all Emirates.
• Full P&L responsibility focused on revenue growth and cost efficiency.

Skills

Leadership

Financial Management

Operational Excellence

Customer Management

Education

Bachelor's degree in business, Logistics, Automotive Engineering

Job description

Job Description – General Manager

Company: SHEEL VEHICLE TRANSPORT TOWING – SOLE PROPRIETORSHIP L.L.C (Part of Easy Lease Group)

Location: Dubai, UAE Reports to: Group CEO

About the Company

SHEEL Vehicle Transport Towing – Sole Proprietorship L.L.C, under the EasyLease Group, is a leading towing and recovery service provider operating across all Emirates in the UAE. Headquartered in Dubai, we specialize in safe, reliable, and efficient vehicle recovery and transport solutions. Leveraging our in-house trip management technology, we deliver high-quality services to individuals, corporates, insurers, and government entities.

Role Overview

The General Manager (GM) will oversee the overall management, strategic growth, and operational excellence of SHEEL Vehicle Transport Towing. The GM will be responsible for ensuring profitability, service quality, and expansion across the UAE while aligning with the EasyLease Group’s long-term vision.

Key Responsibilities

• Strategic Leadership & Growth: Define and execute business strategies for growth and market leadership. Drive service innovation using in-house trip management technology. Explore new business opportunities, partnerships, and expansion markets.
• Operational Excellence: Lead and manage towing & recovery operations across all Emirates. Ensure compliance with UAE transport regulations, RTA requirements, and industry best practices. Optimize fleet utilization, driver productivity, and service turnaround times.
• Financial & Business Management: Full P&L responsibility with focus on revenue growth and cost efficiency. Prepare and manage annual budgets, forecasts, and financial reports. Negotiate contracts with corporate clients, insurers, and government agencies.
• People Leadership: Build and lead a strong operation and support team. Establish KPIs, monitor performance, and drive continuous improvement. Oversee training, career development, and succession planning.
• Customer & Stakeholder Management: Ensure customer satisfaction and service excellence across all touchpoints. Develop and maintain strong relationships with key clients, regulators, and stakeholders. Handle escalations and resolve high-priority operational issues.

Skills and Qualifications

• Bachelor’s degree in business, Logistics, Automotive Engineering, or related field (master’s preferred).
• 10–15 years’ experience with at least 5 years in a senior leadership role in automotive, logistics, or towing/recovery services.
• In-depth knowledge of UAE fleet operations, automotive market, and RTA regulations.
• Proven experience in managing multi-emirate/multi-location operations.
• Exposure to technology-enabled service models (dispatch, trip management, or telematics).

What We Offer

• Competitive salary package with performance-based incentives.
• Opportunity to lead and grow a key subsidiary under Easy Lease Group.
• Career development and progression within the Group.
• Collaborative, growth-oriented work environment.