General Manager

Client of The Management Recruitment Group; Abu Dhabi; On-site; AED 80,000 - 150,000; Full time

Job summary

An established industry player in Abu Dhabi seeks a dynamic General Manager of Operations to oversee all hotel departments and enhance service delivery. This pivotal role involves leading the transition into a world-class family resort, ensuring operational excellence, and fostering a culture of teamwork. The ideal candidate will possess a strong background in hotel operations, exceptional leadership skills, and a strategic mindset to drive improvements. Join a luxurious environment that offers diverse experiences and amenities, where your contributions will significantly impact guest satisfaction and operational success.

Qualifications

• 10+ years in hotel operations with 5+ years in senior leadership.
• Strong financial acumen and budget management experience.

Responsibilities

• Oversee daily operations across all hotel departments.
• Spearhead pre-opening and rebranding efforts.
• Monitor guest feedback to enhance satisfaction.

Skills

Hotel Operations

Financial Analysis

Leadership

Communication

Strategic Thinking

Education

Bachelor's in Hospitality Management

Master's in Hospitality Management

Job description

Client of The Management Recruitment Group

The client offers an exceptional blend of relaxation, luxury, and recreation. They are home to diverse dining experiences, top-tier spa services, and state-of-the-art amenities, including outdoor pools, tennis, squash, and padel courts. Located in the heart of Abu Dhabi, they are a hub for cultural activities, world-class events, and theme parks.

Role Overview:
As the General Manager of Operations, you will oversee the daily operations across all hotel departments and lead efforts to enhance service delivery, optimize operational efficiency, and ensure exceptional guest satisfaction. This role will play a critical part in the transition and integration of the Hotel into a world-class family resort, supporting the rebranding process and driving excellence across all operational areas.

Key Responsibilities:

• Oversee all hotel departments including front office, housekeeping, food and beverage, maintenance, culinary, EHS, and security, ensuring smooth operations and communication.
• Spearhead pre-opening, integration, and rebranding efforts, establishing operational systems, hiring staff, and implementing brand standards.
• Monitor guest feedback and implement improvements to elevate guest satisfaction.
• Analyse financial performance and collaborate with the Managing Director to identify strategies for improvement.
• Foster a culture of excellence and teamwork, empowering department heads and staff to achieve operational goals.
• Embrace technology to streamline operations and enhance the guest experience.

Qualifications & Skills:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master s degree is a plus).
• Minimum 10 years of experience in hotel operations, with at least 5 years in a senior leadership role.
• Strong financial acumen and experience with budget management and financial analysis.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to drive operational excellence and improve guest satisfaction.

Core Competencies:

• Integrity, communication, and the ability to foster collaboration across all levels.
• Strategic thinking with an understanding of long-term industry trends and market dynamics.
• Ability to develop and implement strategies to enhance service delivery and operational processes.
• Strong decision-making skills with a focus on achieving organizational goals.

Company Industry

• Recruitment
• Placement Firm
• Executive Search

Department / Functional Area

• Administration

Keywords

• General Manager

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at [e-mail]

Client of The Management Recruitment Group