Fund administration Officer, Product & Business Support

Allfunds; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading Wealthtech firm is seeking a Product & Business Support professional in Dubai to enhance client experience across investment funds. Candidates should have 5-7 years of relevant experience, a degree in economics, business, law, or finance, and strong communication skills. The role involves collaboration with clients, service providers, and overseeing fund administration processes, all within a multinational environment offering competitive salary and benefits.

Benefits

Competitive salary

Attractive benefits

Ongoing development opportunities

Qualifications

• Permanent resident in Dubai required.
• 5-7 years relevant experience in investment fund industry.
• Strong customer and solution orientation skills.

Responsibilities

• Ensure excellent client experience across all funds according to standards.
• Act as first escalation point for operational queries.
• Oversee fund administration and custodian teams.

Skills

Knowledge of Master-Feeder fund structures

Customer orientation

Organizational skills

Communication skills

Team spirit

Flexibility

English communication skills

Education

University degree in economics, business, law, or finance

Job description

Type of job vacancy : Permanent Employee

No. Job vacancies : 1

About us

Allfunds – we give you the path, you blaze your trail!

Looking for your next challenge? Allfunds (AMS : ALLFG) is a fast-paced, dynamic Wealthtech leader with 17 offices around the globe. Our employees are experts in their fields.

We have a passion for quality and a drive to stay ahead of the competition. Our strong foundation was built over 20+ years by industry experts, combined with the agility of a start-up.

As a Wealthtech, Allfunds combines wealth management expertise with fintech innovation. We manage over € trillion assets and are a leading B2B platform for the fund industry. We continuously evolve our digital ecosystem covering the entire fund distribution and investment cycle, including dealing, data analytics, regulatory solutions, ESG tools, blockchain, and alternative investments.

Founded in Madrid in 2000, Allfunds offers international opportunities, work-life balance, competitive benefits including flexible holidays, and ongoing training. We are committed to making a positive social impact in our markets.

If you're open to new prospects, adaptable, and enjoy working with diverse, inclusive teams, Allfunds is the place for you.

• Locations include Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Shanghai, Singapore, Spain (Madrid / Valencia), Sweden, Switzerland, UAE, and UK.

Our purpose

We aim to transform the WealthTech industry through quality, outstanding human capital, excellent service, and stakeholder value. Our employees are high performers and team players who embody our core values, with opportunities for professional and personal growth.

What you will find at Allfunds:

We believe in

Excellence, Accountability, Empowerment, and Inspiration — fostering a culture of high performance, responsibility, accessibility, and motivation.

We value diversity, equity, and inclusion (DEI), ensuring fair treatment, opportunities, and a welcoming environment for all.

Sounds interesting? Please take a closer look...

We are looking for

• Must be a permanent resident in Dubai
• At least 5-7 years of relevant experience in the investment fund industry
• Knowledge of Master-Feeder fund structures
• University degree in economics, business, law, or finance
• Strong customer and solution orientation skills
• Excellent organizational and communication skills, able to work independently
• Team spirit, flexibility, and availability
• Excellent English communication skills

Your role in the team

Product & Business Support

• Ensure excellent client experience across all funds according to standards and procedures
• Collaborate with service providers and stakeholders to maintain SLAs
• Act as first escalation point for operational queries, liaising with service providers to resolve issues
• Support clients and fund managers with day-to-day activities, including client queries, corporate actions, subscription forms, prospectuses, DDQs, and RFPs

Shareholders services

• Oversee fund administration and custodian teams
• Coordinate with intermediaries, legal advisors, and auditors
• Manage Feeder Fund setup processes and fees
• Oversee rebates and corporate actions
• Order placement on master funds

You should expect:

A competitive salary and attractive benefits.

Ongoing development in a multinational environment, with diverse projects and ambitious goals, offering independence in achievement.