Functional Solutions Executive - Banner ERP

Al Ain University of Science & Technology; Al Ain; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Banner Functional Expert to enhance their ERP system. This role involves collaborating with academic and administrative departments to tailor the Banner system to meet specific requirements. You will conduct system testing, provide user training, and analyze data to optimize performance. Join a dynamic team that values problem-solving and continuous improvement in a fast-paced higher education environment. If you have a passion for technology and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• Proven experience with Banner ERP and Argos in higher education.
• Strong understanding of admissions and student records processes.

Responsibilities

• Collaborate with departments to customize Banner ERP for unique needs.
• Conduct system testing and provide end-user training and support.

Skills

Problem-solving skills

Analytical skills

Communication skills

Interpersonal skills

SQL proficiency

Project management

Education

Experience with Banner ERP

Experience in higher education environment

Banner certifications or relevant training

Tools

Banner ERP

Argos

SQL

Job description

Responsibilities:

• Collaborate with academic and administrative departments to understand their requirements and translate them into effective solutions within the Banner system.
• Configure and customize Banner ERP modules to align with the university's unique business processes and requirements.
• Conduct system testing and troubleshoot issues to ensure optimal performance and reliability of the Banner ERP.
• Collaborate with technical teams to define integration requirements and ensure seamless data flow between Banner and other university systems.
• Provide end-user training and support, addressing inquiries, and resolving issues related to the Banner ERP system.
• Monitor system performance, analyze data, and generate reports to identify areas for improvement and optimize system functionality.
• Stay up-to-date with the latest enhancements and updates in Banner ERP functionality and proactively propose system enhancements to enhance operational efficiency.
• Collaborate with internal and external stakeholders to implement system upgrades and enhancements.
• Develop and maintain system documentation, including functional specifications, user manuals, and training materials.
• Provide guidance and mentorship to junior team members, promoting a culture of knowledge sharing and continuous learning.

General Conditions:

• Proven experience as Banner Functional Expert, working with Banner ERP, Argos in a higher education environment.
• Strong understanding of higher education business processes, including admissions, student records, academic advising, and financial management.
• In-depth knowledge of Banner ERP modules and functionality, including configuration, customization, and integration.
• Proficiency in SQL and ability to write complex queries for data analysis and reporting.
• Excellent problem-solving and analytical skills, with the ability to identify system issues, perform root cause analysis, and propose effective solutions.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Experience with system testing, quality assurance, and documentation.
• Banner certifications or relevant training courses are a plus.

Interested candidates may send their updated CV clearly mentioning Education, Skills and Experience.