Functional Solutions Executive - Banner ERP

Al Ain University; Al Ain; On-site; AED 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Functional Solutions Executive specialized in Banner ERP. This role involves collaborating with various departments to customize and optimize the Banner system according to unique university requirements. You will conduct system testing, provide end-user support, and ensure seamless integration with other systems. The ideal candidate will have a strong background in higher education processes, excellent problem-solving skills, and proficiency in SQL. Join a dynamic team that values knowledge sharing and continuous improvement in a fast-paced environment!

Qualifications

• Proven experience as a Banner Functional Expert in higher education.
• Strong understanding of higher education business processes.

Responsibilities

• Collaborate with departments to translate requirements into solutions.
• Conduct system testing and troubleshoot issues for optimal performance.

Skills

Banner ERP

SQL

Problem-solving

Communication

Analytical Skills

Education

Bachelor degree in Computer Science

Bachelor degree in Information Systems

Tools

Banner ERP

Argos

Job description

Qualification: Bachelor degree inComputer Science, Information Systems, or a related field (or equivalent experience).

Job Description:

• Collaborate with academic and administrative departments to understand their requirements and translate them into effective solutions within the Banner system.
• Configure and customize Banner ERP modules to align with the university's unique business processes and requirements.
• Conduct system testing and troubleshoot issues to ensure optimal performance and reliability of the Banner ERP.
• Collaborate with technical teams to define integration requirements and ensure seamless data flow between Banner and other university systems.
• Provide end-user training and support, addressing inquiries, and resolving issues related to the Banner ERP system.
• Monitor system performance, analyze data, and generate reports to identify areas for improvement and optimize system functionality.
• Stay up-to-date with the latest enhancements and updates in Banner ERP functionality and proactively propose system enhancements to enhance operational efficiency.
• Collaborate with internal and external stakeholders to implement system upgrades and enhancements.
• Develop and maintain system documentation, including functional specifications, user manuals, and training materials.
• Provide guidance and mentorship to junior team members, promoting a culture of knowledge sharing and continuous learning.

Desired Candidate Profile

General Conditions:

• Proven experience as Banner Functional Expert, working with Banner ERP, Argos in a higher education environment.
• Strong understanding of higher education business processes, including admissions, student records, academic advising, and financial management.
• In-depth knowledge of Banner ERP modules and functionality, including configuration, customization, and integration.
• Proficiency in SQL and ability to write complex queries for data analysis and reporting.
• Excellent problem-solving and analytical skills, with the ability to identify system issues, perform root cause analysis, and propose effective solutions.
• Strong communication and interpersonal skills to collaborate effectively with stakeholders at all levels.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Experience with system testing, quality assurance, and documentation.
• Banner certifications or relevant training courses are a plus.
• Interested candidates may send their updated CV clearly mentioning Education, Skills and Experience.

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