Functional Senior Analyst

ENOC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading energy company in Dubai is seeking a Functional Senior Analyst to assist in designing and improving Applications and ERP modules. The ideal candidate has over 7 years of IT experience and holds a Bachelor's in a related field. You will be responsible for analyzing business needs, documenting processes, and ensuring customer satisfaction. Professional SAP certifications are preferred.

Qualifications

• 7+ years of Information Technology experience.
• 3+ years of relevant working experience.

Responsibilities

• Assist in design, delivery, and improvement of Applications, Systems, or ERP modules.
• Communicate effectively with customers and team members.
• Document and maintain Knowledge database.
• Coordinate work tasks with customers and vendors.
• Analyze business needs and conceptualize solutions.

Skills

Analytical skills

Problem-solving skills

Effective communication

Customer-centric approach

Education

Bachelor’s degree in Computer Science, Engineering or Business

Product Certification in SAP (FI/CO, MM)

Job description

Functional Senior Analyst Jobs in Dubai, UAE

Job Purpose

Functional Senior Analyst is responsible for assisting in the design, delivery, and improvement of Applications, Systems, or ERP modules.

Principal Accountabilities

• Operational
• Should be able to work independently as well as in a team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers.
• Should be able to effectively communicate (verbal or written) with customers, team members and product vendors on matters related to all functional or technical areas.
• Documents and maintains Knowledge database to share experience and knowledge with team members to enhance efficiency and reduce single-person dependence.
• Coordinate work tasks with customers, team members, and product vendors to perform the tasks assigned efficiently in a timely manner.
• Analyses business needs and conceptualises solutions to meet and exceed customer expectations.
• Should be customer-centric, achieve customer satisfaction and maintain proper perspective in all activities.
• Planning and implementing ERP modules and/or additional functionalities in the areas of Finance, Human Resources, Supply Chain, Maintenance, Projects and others.
• Assessing the feasibility of adopting new modules, features and functionalities.
• Participating in committees responsible for upgrading or implementing new solutions and improving processes.
• Formulating functional and technical requirements/specifications in coordination with business owners.
• Identifies and documents system deficiencies and recommends solutions.
• Providing internal consultancy for the Managers regarding solutions or business process improvement opportunities.
• Participating in/carrying out software maintenance and updating the Information System in a timely manner when requested.

Additional Principal Accountabilities

Experience

Education

• Bachelor’s degree in Computer Science, Engineering or Business field or equivalent.
• Preferable professional certifications: Product Certification in SAP like FI/CO, MM etc.

• 7+ years of Information Technology experience.
• 3+ years of relevant working experience.