FTTH Fiber Optic Technician & Home Wi‑Fi Installer

XAD Technologies

Dubai

On-site

AED 56,000 - 89,000

Full time

14 days+

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Job summary

XAD Technologies in Dubai is hiring a Fiber Optic Technician cum Driver to handle end-to-end FTTH installations at customer premises, including routing, termination, and testing on site. The role requires strong technical aptitude, problem-solving, and excellent customer service, with responsibilities spanning ONT/Wi-Fi setup, service activation, and meticulous documentation during site visits.

Candidate should hold a valid UAE driving license and be able to travel within Dubai, work

Qualifications

Proven experience in installing, terminating, and splicing fiber optic cables.
Proficiency in using fiber optic tools, including fusion splicers and optical power meters.
Strong knowledge of Wi-Fi router configurations and home networking principles.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Valid driver's license and a clean driving record.
Ability to work independently and manage time effectively.

Responsibilities

Install, route, and terminate fiber optic cables from the network distribution point to the customer's home (drop cable).
Install and configure Optical Network Terminals (ONT) and Wi-Fi routers, ensuring proper functionality and secure network setup.
Set up internet services for customers, including configuring router settings such as SSID, password, DHCP, and other relevant parameters.
Perform fusion splicing to join fibers as needed, ensuring low loss and high performance.
Conduct light-level testing using an optical power meter to verify signal strength and troubleshoot any issues.
Check signal strength and perform necessary adjustments or rectifications to resolve poor connections and ensure optimal service quality.
Diagnose and resolve technical issues related to fiber optic connections, equipment, and customer-side network problems.
Maintain detailed and accurate records of all installations, service calls, and fault-handling activities.
Provide clear and concise education to customers on how to use their new services and equipment, including basic troubleshooting steps.
Ensure all tools and equipment are well-maintained and used safely during all site visits. Adhere to safety protocols.