Front Stage Agent

Paramount Hotel Dubai; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Paramount Hotels Dubai is seeking a Front Stage Agent to be the main point of contact for guests from arrival to departure, delivering a warm welcome and efficient service throughout their stay. You will handle guest inquiries, registrations, and assist with needs; perform cashiering duties including currency exchange and payouts, while maintaining a balanced cash float.

The role requires at least 1 year in receptionist/guest service in an international five-star setting, and a hospitality

Qualifications

• 1 year minimum experience in Receptionist/Guest Service at Front Desk, preferably in an international five-star hotel.
• Bachelor Degree/College Diploma in Hospitality Management.
• Knowledge of Microsoft Office applications and OPERA PMS.

Responsibilities

• Provide a warm and professional welcome to all guests from arrival through departure and assist with needs throughout their stay.
• Perform cashiering duties, including foreign currency exchange and payouts, while maintaining full accountability for a balanced cash float at all times.
• Ensure Front Desk/Guest Services Desk is staffed, operational, and stocked with required materials.

Skills

Customer service

Communication

Cash handling

Education

Bachelor Degree/College Diploma in Hospitality Management

Tools

Microsoft Office

OPERA PMS

Job description

Hey there!

Are you one of those creative minds? A character, a storyteller?

Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?

Join the audition and start scripting your own story at Paramount Hotels Dubai!

Front Stage Agent Job Purpose:

To be the main point of contact for the guests upon arrival until their departure and to handle all enquiries throughout their stay in a friendly and effective manner.

• Provide a warm and professional welcome to all guests upon arrival, register guests in accordance with established registration policies, and efficiently assist them with any requirements throughout their stay.
• Perform cashiering duties, including foreign currency exchange and paid-outs, while maintaining full accountability for a balanced cash float at all times.
• Ensure the Front Stage/Guest Services Desk is continuously staffed, fully operational, and adequately stocked with all required materials.

Qualifications & Experience:

• Minimum of 1 year experience in a Receptionist/Guest Service position at Front Stage, preferably in an international five star hotel.
• Bachelor Degree/College Diploma in Hospitality Management
• Knowledge of Microsoft Office applications and OPERA PMS