Front Office Receptionist (Mandarin Speaking)

Snaphunt; Abu Dhabi; On-site; AED 30,000 - 50,000; Full time

Job summary

Join a prestigious hotel as a Mandarin-speaking Receptionist, where you will be part of a market leader in the hospitality industry. This role offers you the chance to deliver exceptional customer service, manage reservations, and ensure a positive guest experience. With opportunities for career growth, you will thrive in a supportive environment that values training and development. If you are passionate about hospitality and eager to contribute to a renowned establishment, this is the perfect opportunity for you.

Benefits

Career Growth Opportunities

Training and Development Programs

Qualifications

• 6 months to 1 year of experience in a similar role.
• Preferred qualification in hospitality.

Responsibilities

• Deliver excellent customer service and handle guest requests.
• Complete administrative tasks accurately for guest services.
• Maintain health and professional appearance standards.

Skills

Customer Service

Communication Skills

Numeracy Skills

Fluency in Mandarin

Education

Hospitality Qualification

Job description

The Offer

• Join a company with a solid track record of success
• Become part of a market leader in Hospitality
• Opportunities for career growth and development

The Job

We are seeking a Mandarin-speaking Receptionist to join the Front Office team at a prestigious hotel.

Key Responsibilities:

1. Deliver excellent customer service by processing reservations and handling guest requests.
2. Complete all administrative tasks for the guest services area accurately and efficiently, following hotel standards and procedures.
3. Foster a positive working environment where staff are well-trained, supportive, and competent.
4. Maintain the health, hygiene, and professional appearance of the Front Office and its team.
5. Work independently and as part of a team to uphold high-quality standards.

The Profile

Requirements:

1. At least 6 months to 1 year of experience in a similar role.
2. A hospitality qualification is preferred.
3. Good numeracy skills and strong verbal and written communication skills in English.
4. Previous experience in a 4- or 5-star hospitality environment.
5. Fluency in Mandarin is essential.

If you are passionate about hospitality and delivering outstanding guest experiences, we would love to hear from you!

The Employer

Our client connects global talent with opportunity. They provide a focused and dedicated recruitment team to support clients in hiring top talent that will drive their business forward.