Front Office Receptionist (German & Russian Speaker)

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a skilled Receptionist to join their team at a prominent hotel in Dubai. The successful candidate will manage guest check-ins and check-outs, ensure accurate data entry, and provide excellent customer service. Ideal applicants should have experience in 5-star hotels, strong multitasking abilities, and proficiency in Microsoft Office. Additional language skills in German will be advantageous. This full-time position offers a chance to deliver heartfelt hospitality in a dynamic work environment.

Qualifications

• Experience working as a Receptionist in 5-star Hotels.
• Ability to work flexible hours.
• Highly responsible and reliable with a professional presentation.

Responsibilities

• Register and process check-ins for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete check-in.
• Accountable for cashiering duties and foreign exchange transactions.

Skills

Customer service

Data Entry

Multitasking

Time management

Microsoft Office Suite proficiency

German language proficiency

Job description

Whats in it for you:

• Register and process check in for all arrivals.
• Handle guest checkouts efficiently and professionally.
• Update guest information into the computer after a complete checkin.
• Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
• Handles walkin counter reservations at all times and process call in reservations when the room reservations section is closed.
• Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all time.
• Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate followup.
• Handle issuance of guest room key cards and ensure effective control for guest security.
• Check and convey message mail and package to Guests.
• Assist at the Information counter Foreign Exchange Night Audit and Business center as and when assigned.
• Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.
• Handle safe deposit boxes in accordance with policies and procedures.

Qualifications :

• Experience working as a Receptionist in 5* Hotels
• Customerservice & Data Entry experience.
• Multitasking and timemanagement skills with the ability to prioritize tasks.
• Proficient in Microsoft office suite.
• Ability to work flexible hours
• Highly responsible and reliable with a professional presentation
• Highly responsible and reliable with a professional presentation
• Proficiency in German languagewill be advantageous

Additional Information :

Rixos The Palm Dubai Hotel & Suites is a multiawarded family beach destination situated on the iconic Palm Jumeirah Dubai.

At Accor we are Heartists!

Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists at Rixos The Palm Every day we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding!

Remote Work :

No

Employment Type :

Fulltime