Front Office Receptionist

Snaphunt; United Arab Emirates; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a Mandarin-speaking Receptionist to join their Front Office team. This role involves delivering exceptional customer service, managing reservations, and ensuring a professional environment. The ideal candidate will have experience in a luxury hospitality setting and possess strong communication skills in English and Mandarin. If you are passionate about creating outstanding guest experiences and thrive in a dynamic team, this opportunity is perfect for you.

Qualifications

• 6 months to 1 year of experience in a similar role.
• Hospitality qualification preferred.

Responsibilities

• Deliver excellent customer service for reservations and guest requests.
• Complete administrative tasks accurately and efficiently.
• Maintain a positive working environment and uphold quality standards.

Skills

Customer Service

Communication Skills

Numeracy Skills

Mandarin Fluency

Education

Bachelor of Hotel Management

Job description

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

We are looking for a Mandarin-speaking Receptionist to join the Front Office team at a prestigious hotel.

Key Responsibilities:

• Deliver excellent customer service when processing reservations and handling guest requests.
• Complete all administrative tasks for the guest services area accurately and efficiently, in line with hotel standards and procedures.
• Foster a positive working environment where staff are well-trained, supportive, and competent.
• Maintain the health, hygiene, and professional appearance of the Front Office and its team.
• Work both independently and as part of a team to uphold high quality standards.

Requirements:

• At least 6 months to 1 year of experience in a similar role.
• A hospitality qualification is preferred.
• Good numeracy skills and strong verbal and written communication skills in English.
• Previous experience working in a 4- or 5-star hospitality environment.
• Fluency in Mandarin is essential.

If you are passionate about hospitality and delivering outstanding guest experiences, we would love to hear from you!

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