Front Office Receptionist

Responsibilities

• Welcoming patients and visitors, answering the telephone and addressing inquiries.
• Scheduling appointments and ensuring they are kept on time.
• Performing insurance eligibility checks, approvals, and submissions.
• Assisting patients with completing necessary forms and documentation.
• Maintaining a clean and calm reception area.
• Processing billing and payments using medical software.
• Optimizing patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeping patient appointments on schedule by notifying providers of patient arrivals, reviewing service delivery compared to schedule, and reminding providers of service delays.

Requirements

• Basic UAE insurance knowledge.
• Bachelor's degree.