Front Office Receptionist

Confidential Company; Dubai; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in Dubai seeks an experienced front office professional to manage calls, appointments, and administrative tasks. The ideal candidate will possess strong communication skills, organizational abilities, and a background in customer service, ensuring efficient office operations in a professional environment.

Qualifications

• Minimum of 2 years in front office or customer-facing role.
• Fluency in English is mandatory.
• Exceptional verbal and written communication skills.

Responsibilities

• Answer and direct incoming phone calls efficiently.
• Manage appointment scheduling and maintain an organized reception area.
• Assist in administrative tasks for office operations.

Skills

Communication

Organizational Skills

Tools

Microsoft Office Suite

Job description

• Answer and direct incoming phone calls efficiently, utilizing a multi-line phone system to prioritize urgent inquiries.
• Manage appointment scheduling with precision, coordinating between clients and staff to optimize time management and resource allocation.
• Maintain an organized reception area, ensuring that it is clean, welcoming, and stocked with necessary materials and information.
• Handle incoming and outgoing mail and packages, ensuring timely distribution and proper documentation for tracking purposes.
• Assist in administrative tasks such as filing, data entry, and document preparation to support office operations and improve workflow.
• Provide accurate information about the company’s services and offerings, enhancing client understanding and satisfaction.
• Monitor security protocols by issuing visitor badges and maintaining a log of visitors, ensuring a safe environment for all.
• Facilitate communication between departments by relaying messages and disseminating information effectively.

Desired Candidate Profile

• Minimum of 2 years of relevant work experience in a front office or customer-facing role, preferably in a corporate environment.
• Proficiency in using office software such as Microsoft Office Suite and familiarity with office management systems.
• Fluency in English is mandatory
• Exceptional communication skills, both verbal and written, to effectively interact with clients and team members.
• Strong organizational skills with attention to detail, ensuring tasks are completed accurately and efficiently.

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