Front Office Manager Arabic Speaker

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player is seeking a Front Office Manager to lead all front office functions and staff. This role involves overseeing areas such as Bell Staff, Switchboard Operations, and Guest Services, ensuring that all operations run smoothly and efficiently. The ideal candidate will have a strong background in guest services and staff management, with a focus on enhancing guest satisfaction and maximizing departmental performance. If you are passionate about hospitality and have the experience to drive excellence in service, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 4 years experience in guest services front desk or related area.
• High school diploma or GED is required.

Responsibilities

• Oversee front office functions and staff management.
• Ensure successful execution of guest arrival and departure procedures.

Skills

Guest Services

Front Desk Operations

Staff Management

Education

High School Diploma or GED

2-year Degree in Hotel and Restaurant Management

Job description

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, and Retail/Gift Shop as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services front desk or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality Business Administration, or