Front Office Manager

Mileo Hotels; United Arab Emirates; On-site; AED 60,000 - 100,000; Full time

Job summary

A leading hotel group in the UAE is seeking a Front Office Manager with 6-12 years of experience to oversee front desk operations. The ideal candidate will ensure excellent guest service, manage staff, and maintain efficient check-in/check-out processes. Strong leadership and communication skills are essential in this role, as well as familiarity with hotel management software.

Qualifications

• Prior experience in hotel front office management.
• Strong leadership and communication skills.
• Fluency in English, additional languages are a plus.

Responsibilities

• Supervise front office team and ensure high-quality service.
• Manage reservations, check-ins, and check-outs efficiently.
• Resolve guest issues promptly and professionally.

Skills

Leadership Skills

Customer Service

Front Office

Education

Bachelor of Business Administration

Tools

Hotel Management Software

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Job Location

United Arab Emirates

Experience

6 to 12 years

Graduate

Job Function

Secretary / Front Office

Skillset

Front office, customer service , Leadership Skills

Preferred Jobseekers

Locally available candidates only apply for this job

Responsible for overseeing the front desk operations, ensuring excellent guest service, managing staff, and maintaining smooth check-in/check-out processes. Ensures guest satisfaction and handles guest inquiries or complaints professionally.

Key Responsibilities:

Supervise front office team and ensure high-quality service.
Manage reservations, check-ins, and check-outs efficiently.
Resolve guest issues promptly and professionally.
Monitor daily operations and maintain standard operating procedures.
Collaborate with other departments to ensure guest satisfaction.

Qualifications:

Prior experience in hotel front office management.
Strong leadership and communication skills.
Knowledge of hotel management software.
Fluency in English; additional languages are a plus.

Company Industry

• Hotels
• Hospitality

Department / Functional Area

• Chefs
• F&B
• Front Desk

Keywords

• Front Office Manager

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