Front Office KYC Associate

ING; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading international bank in Dubai is hiring a Front Office KYC Associate to manage Know Your Customer investigations. This role includes collaborating across teams, ensuring compliance with regulatory requirements, and maintaining client relationships. The ideal candidate has over 5 years of banking experience with strong attention to detail and organizational skills. Competitive package offered.

Qualifications

• 5 years relevant experience in KYC and client outreach.
• International banking experience involving reporting.

Responsibilities

• Assist with KYC remediation efforts.
• Complete KYC activities for Wholesale Banking clients.
• Ensure compliance with DFSA Requirements.

Skills

Attention to detail

Collaboration

Organizational skills

Education

Relevant industry qualifications

Job description

Job Description

The Front Office KYC Associate performs Know Your Customer/ Business investigations covering money laundering financing and tax evasion to determine if the transactional activity (or attempted activity) under review is suspicious. This may include provision of quality checking and/or advising stakeholders on followup measures to be taken.

Main duties & responsibilities

• Assist with the delivery of ING Dubais KYC remediation effort
• Completion of regular KYC activities for ING s Wholesale Banking clients in the Middle East
• Efficient handling and completion of KYC files (both onboarding and reviews) in compliance with INGs global Policies and guidelines
• Ensure the Customer Due Diligence (CDD) review complies with DFSA Requirements by completing the DFSA KYC Checklist for UAE Clients
• Perform client outreach: communicate liaise and followup with clients to obtain relevant information and documentation to complete the CDD Reviews
• Maintaining close cooperation with other ING units in Bratislava and Manila to ensure processing of CDD ESR FATCA and CRS for new and existing clients in a timely and efficient manner
• Regularly update Parent Account Managers (PAMs) on status of completion of files within due dates and prioritize urgent files
• Manage the client offboarding/exit process under the guidance of PAMs and offboarding colleagues
• Complete reporting to Head of Compliance on a monthly basis
• Prepare and report KRIs for the UAE region to the UK KYC Lead on a monthly basis
• Assist the Head of Compliance Dubai with key control testing projects and deliverables
• Serve as the Single Point Of Contact internal reporting

Candidate Profile

Essential

• 5 years relevant experience
• International banking experience to include KYC Client outreach & internal and external reporting experience
• Strong attention to detail
• Effective collaboration both within a team and across the organisation.
• Selfstarter with excellent organisational skills and ability to establish and deliver on priorities.

Desirable

• Relevant industry qualifications
• Numerical background

Required Experience:

IC