Front Office Intern- German Speaker

AccorHotel; Ajman; On-site; AED 25,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated intern to join their team. This role involves providing exceptional service to guests, assisting with check-ins, and ensuring all service standards are met. Ideal candidates will possess strong communication skills in both English and German, along with the ability to thrive in a fast-paced environment. If you are passionate about hospitality and eager to learn in a dynamic setting, this opportunity is perfect for you to kickstart your career in the industry.

Qualifications

• Must be able to handle multiple tasks in a fast-paced environment.
• Strong interpersonal skills and ability to work as part of a team.

Responsibilities

• Provide professional and engaging service to guests.
• Assist guests with hotel facilities and check-in processes.

Skills

English proficiency

German proficiency

Interpersonal skills

Problem-solving abilities

Ability to work under pressure

Education

Hospitality Diploma

Tools

Microsoft Windows applications

Job description

• Consistently offer professional, friendly, and engaging service
• Greet, check in, and settle guest accounts while ensuring all service standards are followed
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies, procedures, and service standards
• Follow all safety policies
• Other duties as assigned

Qualifications:

• Proficient in the English and German language (verbal & written). Must be able to handle a multitude of tasks in an intense, ever-changing environment
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Computer literate in Microsoft Windows applications is an asset
• Must be able to type 25 words per minute
• Must possess a professional presentation
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Hospitality Diploma is an asset
• Must be flexible in terms of working hours
• Must have the ability to handle cash effectively and accurately

Remote Work: No

Employment Type: Intern