Front Office Driver - InterContinental Ras Al Khaimah Mina Al Arab Resort And Spa

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 36,000 - 48,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Professional training

Job summary

IHG Hotels & Resorts in Ras Al Khaimah invites a reliable Front Office Driver to join our Rooms team. You will provide safe, timely transportation for guests and assist with luggage while delivering warm, personalised service in a luxury resort environment.

Responsibilities include operating hotel vehicles, planning efficient routes to airports and guest transfers, maintaining vehicle records, and supporting the Bell Desk and Front Office during peak times.

Qualifications

• A valid UAE driving licence for light vehicles and buses.
• Experience in luxury hotel or hospitality preferred.
• Good knowledge of UAE roads and airports.
• Strong English communication and guest service.

Responsibilities

• Provide safe, comfortable, and timely transportation for guests to and from airports and other requested destinations.
• Welcome guests warmly, assist with luggage, and ensure belongings are handled with care.
• Operate hotel vehicles, including cars, vans, and bus, in compliance with traffic laws and safety regulations.
• Conduct daily vehicle inspections, ensuring vehicles are clean and ready for use.
• Plan efficient routes to ensure punctual airport transfers and guest drop-offs.
• Maintain records of vehicle usage, mileage, fuel consumption and transportation activities.
• Ensure vehicle documents and licences are up to date.
• Follow hotel policies and safety procedures at all times.
• Assist Bell Desk and Front Office when transport is not required.
• Perform other duties assigned by Front Office Manager.

Skills

English communication

Road safety

Punctuality

Customer service

Job description

Job Description:

As the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, our passion for luxury travel spans cultures and customs, inspiring us to create warm and refined experiences for those seeking a richer perspective on the world. Each of our hotels has its own distinctive style and sense of place, where we take every opportunity to deliver personal and meaningful guest experiences. If you would like to embrace a wider world of opportunities, we would be delighted to welcome you to the world’s most international luxury hotel brand.

Located on Hayat Island, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa is a luxury beachfront resort where island living meets authentic Arabian hospitality. Less than an hour from Dubai, the resort offers a refined yet relaxed escape surrounded by natural landscapes, open sea views, and powder-soft beaches. With a collection of rooms, villas, and residences, a variety of restaurants and bars, and award-winning spa and leisure facilities, we focus on creating thoughtful, personal, and memorable experiences for families, couples, and groups in a true resort setting.

We are looking for a reliable and guest-focused Front Office Driver to join our Rooms team. In this role, you will ensure safe, comfortable, and timely transportation for our guests while delivering the warm and personalised service expected of a luxury resort. You will also support our Bell Desk and Front Office operations to ensure a seamless guest experience throughout their stay.

A little taste of your day-to-day:

• Provide safe, comfortable, and timely transportation for guests to and from airports and other requested destinations.
• Welcome guests warmly, assist with luggage, and ensure their belongings are handled with care.
• Operate hotel vehicles, including cars, vans, and bus, in compliance with traffic laws and safety regulations.
• Conduct daily vehicle inspections, ensuring all vehicles are clean, well-maintained, and ready for use.
• Monitor vehicle maintenance requirements and promptly report any defects or mechanical issues.
• Plan efficient routes to ensure punctual airport transfers, guest pick-ups, drop-offs, and deliveries.
• Maintain accurate records of vehicle usage, mileage, fuel consumption, and transportation activities.
• Ensure all vehicle documents, registrations, and driving licences remain valid and up to date.
• Follow hotel policies, grooming standards, and health and safety procedures at all times.
• Assist the Bell Desk and Front Office team with guest arrivals, departures, luggage handling, and other operational duties when transportation services are not required.
• Perform other reasonable duties assigned by the Front Office Manager or management.

What We need from you:

• A valid UAE driving licence for the relevant vehicle categories, including light vehicles and/or bus.
• Previous experience in a similar driving role, preferably within a luxury hotel or hospitality environment.
• Good knowledge of UAE roads, routes, airports, and traffic regulations.
• Good communication skills in English, with the ability to interact confidently and professionally with guests.
• A strong commitment to road safety, vehicle maintenance, and excellent guest service.
• A professional appearance, positive attitude, and reliable approach to work.
• Good time management skills, punctuality, and attention to detail.
• Flexibility to work shifts, weekends, and public holidays.
• A team-oriented mindset with a willingness to support Front Office and Bell Desk operations as required.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.