Front Office Data Entry Clerk - Emirati Talent

Khalidiya Palace Rayhaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel in Abu Dhabi is seeking a dynamic Front Office Data Entry Clerk to join their team. The role involves managing guest passport information, ensuring organized filing, and providing exceptional customer service. Candidates should possess bilingual skills and a commitment to detail.

Qualifications

• Experience in a similar role preferred.
• Fluent in written and spoken English and Arabic.
• Good computer skills required.

Responsibilities

• Forward passport information of guests to the Police Department.
• Maintain an organized filing system and update records regularly.
• Use computers and scanners for data management.

Skills

Customer Focus

Teamwork

Adaptability

Detail-Oriented

Communication

Education

Bachelor of Business Administration (Management)

Job description

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

We are currently seeking passionate and dynamic guest-focused Front Office professionals who pride themselves on delivering extraordinary customer service and providing creative solutions to our guests.

Role: Front Office Data Entry Clerk

Your responsibilities include forwarding passport information of hotel guests on their arrival day by email to the Police Department. Key responsibilities include:

• Picking up passport copies at the designated area
• Filing all passport copies daily and handing them over to the concierge
• Using computers and scanners to send necessary information
• Maintaining up-to-date knowledge of the hotel and its services
• Prioritizing tasks to ensure data is handled promptly and efficiently
• Maintaining an organized filing system, regularly checking, updating, and reorganizing cabinets as needed

Skills and Qualifications

Ideally, candidates should have previous experience in a similar role, be fluent in both written and spoken English and Arabic, and possess good computer skills.

Knowledge & Competencies

The ideal candidate will be enthusiastic, committed, and possess excellent communication skills. They should strive to complete tasks promptly and accurately, with a keen eye for detail. Attributes include being vibrant, innovative, outgoing, and customer-oriented, with competencies in:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Job Details

• Role Level: Entry-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Abu Dhabi

Company Industry

• Education
• Training
• Teaching

Department / Functional Area

• Administration

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